At a Glance
- Tasks: Lead client coverage and sales strategy for EMEA in Global Payments & Trade.
- Company: Join BNY, a leading global financial services company driving innovation.
- Benefits: Competitive pay, flexible resources, generous leave, and wellbeing programs.
- Other info: Be part of a culture that values innovation and personal growth.
- Why this job: Make an impact in finance while leading a high-performing team.
- Qualifications: Experience in sales and relationship management within financial services required.
The predicted salary is between 148500 - 181500 £ per year.
We’re seeking a future team member for the role of Director, Client Executive Manager to join our Global Payments & Trade team as the client coverage for countries in EMEA. This role is located in London, UK.
In this role, you’ll make an impact in the following ways:
- Lead and execute the EMEA client coverage and sales strategy across banks and financial institutions for assigned countries.
- Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade for the assigned countries, including pipeline development, conversion, and disciplined sales management.
- Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across their region, driving talent development, performance management, and succession planning.
- Enhance BNY’s brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.
- Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.
- Partner across BNY—product, compliance, risk, legal, finance, and operations—to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.
- Build and leverage senior relationships across BNY’s business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.
- Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.
- Extensive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
- Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.
- Deep understanding of the bank segment in their countries of coverage; strong familiarity with payments, liquidity, receivables, payables, trade, and related solutions.
- Demonstrated ability to collaborate across product, compliance, risk, legal, and operations to drive outcomes with strong risk management, regulatory awareness, and client-centric decisioning.
- People Leadership: Experience building high-performing teams, developing talent at all levels, fostering an inclusive culture, and driving accountability with clear goals and coaching. Skilled in aligning sales and service for superior client outcomes.
- Proficiency in English, Arabic, and French a must.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
Our Benefits and Rewards:
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Full time
Posting Date: 2026-08-06
Director, Client Executive – Global Payments & Trade in London employer: The Bank of New York Mellon
At BNY, we pride ourselves on fostering a culture of innovation and collaboration, making us an exceptional employer for those seeking to make a meaningful impact in the financial services sector. Located in Manchester, our team enjoys access to competitive compensation, comprehensive benefits, and ample opportunities for professional growth, all while working with cutting-edge technology to drive transformative solutions. Join us and experience a workplace where your contributions are valued, and your career can flourish in a supportive environment.
Contact Details:
The Bank of New York Mellon Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Client Executive – Global Payments & Trade in London
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We think you need these skills to ace Director, Client Executive – Global Payments & Trade in London
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