At a Glance
- Tasks: Provide top-notch client service and support, resolving complex issues daily.
- Company: Join BNY Mellon, a trusted leader in global finance with a diverse team.
- Benefits: Enjoy competitive pay, family-friendly policies, and a focus on wellbeing.
- Other info: Be part of a dynamic team with opportunities for growth and innovation.
- Why this job: Make a real impact by helping clients manage their financial assets effectively.
- Qualifications: 5-7 years of experience in client processing or brokerage preferred.
The predicted salary is between 37800 - 46200 £ per year.
Client Processing - S5
Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manual processing of updates to client accounts or company records. Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
Identifies, investigates and resolves problems in client accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations. Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
Review and check work of other Client Processing Support staff and help resolve escalated issues. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions. Responsible for the quality and completion of own work.
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 5-7 years of total work experience preferred. Experience in brokerage processing preferred. Applicable local/regional licenses or certifications as required by the business.
Senior Representative, Client Processing in Liverpool employer: The Bank of New York Mellon
At BNY Mellon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters inclusivity and innovation. Our commitment to employee wellbeing is reflected in our family-friendly policies and diverse forums, ensuring that every team member has the opportunity to thrive and grow within the organisation. With over 230 years of experience in finance, we empower our employees to make a meaningful impact while working in a globally trusted environment, making it an ideal place for those seeking a rewarding career in client processing.
Contact Details:
The Bank of New York Mellon Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Representative, Client Processing in Liverpool
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We think you need these skills to ace Senior Representative, Client Processing in Liverpool
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
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How to prepare for a job interview at The Bank of New York Mellon
✨Brush Up on Financial Analysis Skills
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Before your interview, reach out to current or former The Bank of New York Mellon employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
