We’re seeking a future team member for the role of Director, Client Executive Manager to join our Global Payments & Trade team as the client coverage for countries in EMEA.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
This role is located in London UKIn this role, you’ll make an impact in the following ways: Lead and execute the EMEA client coverage and sales strategy across banks and financial institutions for assigned countries. Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade for the assigned countries, including pipeline development, conversion, and disciplined sales management.Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across their region, driving talent development, performance management, and succession planning.Enhance BNY’s brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.Partner across BNY—product, compliance, risk, legal, finance, and operations—to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.Build and leverage senior relationships across BNY’s business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.To be successful in this role, we’re seeking the following: Bachelor’s degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.Extensive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.Deep understanding of the
Director, Client Executive – Global Payments & Trade in Kennington employer: The Bank of New York Mellon
At BNY, we pride ourselves on fostering a culture of innovation and collaboration, making it an exceptional place for professionals in the financial services sector. Located in London, our team enjoys access to cutting-edge technology and a commitment to employee growth through competitive compensation, comprehensive benefits, and a focus on wellbeing. Join us to be part of a forward-thinking organisation that values bold ideas and empowers you to make a meaningful impact in the world of digital assets and payments.
Contact Details:
The Bank of New York Mellon Recruitment Team
