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- Tasks: Join our team as a General Assistant, ensuring our spaces are clean and welcoming for guests.
- Company: The Bamford Collection focuses on sustainable lifestyle brands that nurture people and the planet.
- Benefits: Enjoy discounts, volunteering days, private medical insurance, and mental health support from day one.
- Why this job: Be part of a conscious brand while gaining valuable experience in hospitality and teamwork.
- Qualifications: A valid driving license is required; attention to detail and physical stamina are essential.
- Other info: Weekend work is included, with a competitive pay rate of £13.25 per hour.
General Assistant – Housekeeping – Chipping Norton
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
The Wild Rabbit is a modern British inn – a place to eat, drink and sleep
Set in the heart of the Cotswolds, we serve locally sourced, seasonal food in a relaxed and welcoming setting.
ABOUT THE ROLE
As one of our valued General Assistant team members, you will be passionate, energetic, and have a keen eye for detail. You\’ll be responsible for delivering exceptional service to our guests using our beautiful rooms and cottages and gardens. You will maintain clean areas daily ensuring the highest of standards are met.
Salary: 13.25 per hour / Overtime is paid at the same hourly rate
HOURS: 30 Hours – Weekend work included
NB – to be considered for this role you must hold a valid driving license!
RESPONSIBILITIES
- Ensure rooms are clean to the highest standard
- Ensure public areas are maintained, including the Terrace on a daily basis and report any damages or issues with the lighting, pathways, furniture, cushions/parasols etc
- Ensure car parks, driveways and outside areas are free from debris, leaves etc and tidy for use
- Ensure external bins are put out for collection on the designated days
Weather permitting, ensure cushions and parasols are outside ready for guests around all outside areas of the business - Assist with general tidiness of the internal areas of The Wild Rabbit Pub
- Removing linen and towels from rooms and cottages after guest departure and delivering linen packs to rooms and cottages as required prior to guest arrivals
- Delivering and collecting laundry and consumable supplies from local suppliers
- Clearing and restocking fireplaces and wood supplies
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all stock cupboards are fully stocked with the necessary amenities and welcome consumables and replace/restock when appropriate
- Ensuring all external and internal lightbulbs are replaced as required
- Complete change over days efficiently
- Protect equipment and make sure there are no inadequacies
- Notify your Manager of any damages in guest rooms/cottages or issues anywhere on the property
- To be proactive in assisting your colleagues and having a flexible approach to work tasks, including assisting in other department roles as the business requires
- Use company vehicles across the estate, including on public roads.
- Responsible for maintaining company vehicles on a daily basis, including cleaning, refuelling and daily safety checks
- Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.
SKILLS AND REQUIREMENTS
- Attention to Detail: Ensure all areas are thoroughly cleaned and maintained to a high standard.
- Time Management: Complete tasks efficiently within designated timeframes, especially during busy periods.
- Physical Stamina: Perform physically demanding tasks such as lifting, bending, and standing for long periods.
- Flexibility & Versatility: Support various departments as needed, including cleaning, basic kitchen duties, or helping with guest services.
- Reliability & Discretion: Maintain confidentiality, especially when working in guest areas, and be a dependable team member.
PERKS & BENEFITS
- Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1.
Volunteering Days: Employees are offered one paid day per year to volunteer with a
charity of their choice.
Private Medical: We offer subsidised private medical insurance through Bupa.
Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4.5%.
Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
General Assistant - Housekeeping - Chipping Norton employer: The Bamford Collection
Contact Detail:
The Bamford Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant - Housekeeping - Chipping Norton
✨Tip Number 1
Familiarise yourself with The Bamford Collection's values and sustainability efforts. Show your passion for conscious living during any conversations or interviews, as this aligns with their mission.
✨Tip Number 2
Highlight your attention to detail and physical stamina in discussions. Share specific examples from past experiences where you maintained high standards in cleanliness or managed physically demanding tasks.
✨Tip Number 3
Demonstrate your flexibility by being open to assisting in various departments. Mention any previous roles where you adapted to different responsibilities, showcasing your versatility.
✨Tip Number 4
Prepare to discuss your time management skills, especially how you handle busy periods. Think of instances where you efficiently completed tasks under pressure, as this is crucial for the role.
We think you need these skills to ace General Assistant - Housekeeping - Chipping Norton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or general assistance roles. Emphasise your attention to detail, time management skills, and any previous work in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention your enthusiasm for working in a sustainable environment and how you align with the values of The Bamford Collection.
Highlight Relevant Skills: In your application, clearly outline your physical stamina, flexibility, and reliability. Provide examples of how you've successfully managed tasks under pressure or supported various departments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Bamford Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent service. Share examples of how you've gone above and beyond in previous roles to ensure guests have a memorable experience.
✨Highlight Your Attention to Detail
Since the role requires maintaining high cleanliness standards, be prepared to discuss specific instances where your keen eye for detail made a difference. This could include cleaning tasks or ensuring everything is in order for guests.
✨Demonstrate Flexibility and Team Spirit
The job may require you to assist in various departments, so showcase your adaptability. Talk about times when you've stepped outside your usual responsibilities to help colleagues or improve team efficiency.
✨Prepare Questions About Sustainability
As the company values sustainability, come prepared with questions that show your interest in their environmental initiatives. This demonstrates that you align with their mission and are committed to making a positive impact.