Account Manager - Moreton-in-Marsh

Account Manager – Moreton-in-Marsh

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.

The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.

We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds.

We are more than a group of businesses striving to make a difference. We are a way of life.

ABOUT THE ROLE

We are seeking an Account Manager with a passion for food to join our Wholesale team at Daylesford Organic.

If you thrive in a dynamic environment where collaboration and commercial success go hand in hand you will have the opportunity to play a pivotal role in managing and growing one of Daylesford\’s biggest customer accounts.

This is a fantastic opportunity to drive impactful growth within a market-leading organic brand.

Based at our Daylesford Farm office in the Cotswolds, this role is full time, 40 hours per week, with a competitive salary

RESPONSIBILITIES

• Build and maintain strong relationships with our customer, ensuring alignment and sustained growth.
• Collaborate with key internal stakeholders across sales, finance, operations, and logistics.
• Drive financial success, achieve the budgeted sales and EBITDA and ensure sustainable profitability.
• Hit ambitious sales targets – Deliver the budgeted sales, maximising revenue and growth.
• Expand our product offerings, securing new line listings strengthening market presence and customer choice.
• Create a dynamic seasonal strategy – Develop a Joint Business Plan (JBP) that aligns with seasonal trends and customer demand.
• Optimise promotions – Design and implement an annualised promotional plan that drives engagement and sales.
• Shape brand visibility by delivering a strategic annual marketing plan that enhances brand awareness and customer retention.
• Manage cost negotiations by successfully pushing through cost price increases, ensuring commercial viability and sustainability.
• Monitor performance metrics, analyse trends, and proactively identify opportunities for business development and operational improvements.
• Ensure smooth communication and coordination between internal teams and external partners to optimise product offerings and service levels.
• Take ownership of forecasting, and planning, ensuring strategic goals are met while delivering exceptional value to our customer.

SKILLS YOU WILL BRING

• 5 years proven experience in account management or sales, preferably with organic food, FMCG, or retail industries.
• Strong commercial acumen with the ability to manage budgets, forecast sales, and analyse performance data.
• Excellent relationship-building skills, confident in liaising with the customer, senior stakeholders and operational teams.
• Exceptional communication and negotiation abilities, able to align business goals with the customer needs.
• Proficiency in Microsoft Excel – experience with data analysis and reporting to support strategic decision-making.
• Highly organised and adaptable – comfortable working in a fast-paced, evolving environment.

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.