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- Tasks: Lead the front-of-house team, ensuring guests have a memorable experience.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and a £1 stay at our Inns.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a vibrant team in stunning coastal locations.
- Qualifications: Passion for customer service and leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards. When it comes to top seaside locations, the award‑winning Bamburgh Castle Inn in Northumberland is hard to beat. Situated overlooking the harbour in the charming fishing village of Seahouses, it offers stunning views and an unbeatable coastal setting. With plenty to explore, including boat trips to the Farne Islands, scenic beach walks, and more, it’s the perfect base to immerse yourself in the beauty of the area.
You’ll Fit Right Inn
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.
If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn.
FOH Supervisor in Seahouses employer: The Bamburgh Castle Inn
Contact Detail:
The Bamburgh Castle Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Seahouses
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the welcoming atmosphere of the pub. A smart-casual look can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace FOH Supervisor in Seahouses
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Front of House Supervisor role. Highlight your relevant experience and skills that align with our core values of respect, warmth, and customer focus. This shows us that you understand what we’re all about and how you can contribute to our team.
Be Specific About Your Experience: Don’t just list your previous jobs; give us specific examples of how you’ve excelled in customer service or led a team. We love hearing about real-life situations where you made a difference, so paint a vivid picture of your past experiences!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll find all the information you need about the role and our company. Plus, it helps us keep track of your application better. So, what are you waiting for? Get started!
How to prepare for a job interview at The Bamburgh Castle Inn
✨Know the Company Values
Before your interview, take some time to really understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Be ready to share examples from your past experiences that demonstrate how you embody these values.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be guiding and supporting the team. Prepare to discuss your leadership style and provide specific instances where you've successfully led a team or resolved conflicts. This will show them you're ready to step up and create that positive atmosphere they’re looking for.
✨Emphasise Customer Service Experience
Customer service is at the heart of this role. Think about times when you've gone above and beyond for a guest or customer. Share these stories during your interview to highlight your commitment to making people happy, which aligns perfectly with their mission.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.