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- Tasks: Sell meeting and event spaces while building relationships with local businesses and organisations.
- Company: Join Rocco Forte Hotels, a prestigious hotel group known for its unique character and family culture.
- Benefits: Enjoy discounted stays, meals, spa treatments, and extensive learning opportunities.
- Why this job: Be part of a passionate team that values individuality and delivers exceptional guest experiences.
- Qualifications: Strong communication skills and a background in customer service are essential.
- Other info: Great career growth potential in a dynamic hospitality environment.
The predicted salary is between 35000 - 42000 £ per year.
Our hotel The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Manage and develop relationships with key contacts in the city across a wide sector of companies, agencies and charities.
- Collaborate with sales management team to plan and generate a seasonal calendar of revenue generating events.
- Attend networking opportunities across the city.
- Cooperate well with colleagues in own team and across departments.
- Tailor your approach and anticipate needs so that high quality results are achieved.
- Deliver discreet, understated and timely service, going that extra mile.
- Consistently match and surpass guest expectations to ensure guest loyalty.
- Be knowledgeable of the hotel and our products, and actively seek opportunities to promote them.
- Take ownership of own tasks and responsibilities in line with the departmental standards.
Who we are looking for:
- Enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
- High personal and professional standards.
- Good instincts for understanding and fulfilling the needs of guests.
- Good communication skills with colleagues and guests.
- Practical knowledge and experience in customer service.
- Confidence and pride to resolve guest and workplace issues.
- Enthusiasm for learning and personal growth.
Why working with us:
- Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
- Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels.
- Discounted food & beverage experiences.
- Discounted spa treatment and products.
- Extensive learning and development opportunities.
- Meals on duty, laundry of uniforms.
- Social activities and events.
- Recognition & reward programs.
- Annual awards.
- Employee Assistance Programme.
- Cycle to Work.
Expected Package: £35,000 (£28,840 gross salary plus qualified estimate of service charge).
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Sales Manager employer: The Balmoral
Contact Detail:
The Balmoral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Get to know the local scene! Attend networking events and connect with key contacts in Edinburgh. Building relationships is crucial, so don’t be shy – introduce yourself and chat about how you can help them with their event needs.
✨Tip Number 2
Show off your knowledge of The Balmoral and its offerings. When you meet potential clients, be ready to discuss what makes our hotel unique and how we can tailor experiences for their events. This will set you apart from the competition!
✨Tip Number 3
Follow up after meetings! A quick email or call can go a long way in keeping you top of mind. Remind them of your conversation and express your enthusiasm for working together. It shows you care and are proactive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rocco Forte family. Let’s make it happen!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see your genuine interest in creating memorable experiences for our guests at The Balmoral.
Tailor Your Approach: Make sure to customise your application to highlight how your skills and experiences align with the specific responsibilities of the Sales Manager role. We love seeing candidates who understand our unique offerings and can connect them to their own background.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Rocco Forte Hotels.
How to prepare for a job interview at The Balmoral
✨Know Your Venue
Before the interview, make sure you know all about The Balmoral and its unique offerings. Familiarise yourself with the hotel’s history, its iconic features, and the types of events it hosts. This will show your genuine interest and help you tailor your responses to align with their values.
✨Showcase Your Networking Skills
Since the role involves managing relationships with key contacts, be prepared to discuss your networking experience. Share specific examples of how you've built and maintained professional relationships in the past, especially within the hospitality or events sector.
✨Demonstrate Customer Service Excellence
Rocco Forte Hotels values high standards in customer service. Be ready to talk about situations where you went above and beyond for a guest or resolved an issue effectively. Highlight your instincts for understanding guest needs and how you ensure their satisfaction.
✨Emphasise Team Collaboration
This role requires working closely with colleagues across departments. Prepare to discuss your experience in teamwork and collaboration. Share examples of how you’ve successfully worked with others to achieve common goals, particularly in a fast-paced environment.
