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- Tasks: Clean and service guest bedrooms and public areas to the highest standard.
- Company: Join Rocco Forte Hotels at Edinburgh's iconic Balmoral Hotel.
- Benefits: Flexible contracts, discounted hotel rates, meals on duty, and extensive training opportunities.
- Other info: Enjoy social events, recognition programs, and a supportive work environment.
- Why this job: Be part of a passionate team that values individuality and guest satisfaction.
- Qualifications: Positive attitude, strong attention to detail, and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Our hotel The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your responsibilities:
- Clean and service the allocated Guest Bedrooms and Public areas to the required Balmoral Standard.
- Be responsible for the immaculate preparation of our beautiful bedrooms.
- Join the dedicated housekeeping department to ensure our guests experience the high level of comfort and the quality they expect from the Rocco Forte name.
- Ensure that they feel pampered from the moment they step into their room.
- Take pride in their work both when working independently and as a valuable member of the housekeeping team.
Who are we looking for:
- Enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
- Positive personality.
- Excellent communication and interpersonal skills.
- Strong attention to detail and good work ethic.
- Support to the housekeeping team.
- High personal and professional standards.
- Strong instincts for understanding and fulfilling the needs of guests.
- A friendly and professional attitude toward guests and colleagues.
- Reliability and dedication to our team.
- Team spirit and trustworthiness.
- Pride to resolve guest and workplace issues.
- Enthusiasm for learning.
We offer various contracts from part time to full time that can fit your lifestyle. This will help you to balance your work and personal life.
Why work with us:
- Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
- Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels.
- Extensive learning and development opportunities.
- Meals on duty, laundry of uniforms.
- Social activities and events.
- Recognition programs.
- Annual awards.
- Occupational Pension Scheme.
- 50% discount on food and beverages.
- 25% discount on Spa Treatments.
- 20% discount on Health Spa products.
- Cycle to Work Scheme.
- Local Retailer Discounts.
- Employee Assistance Programme.
- Discretionary service charge.
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Room Attendant employer: The Balmoral
Contact Detail:
The Balmoral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Balmoral and Rocco Forte Hotels. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to interact with guests and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can showcase your friendly and professional attitude.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've gone above and beyond in previous roles. Whether it’s making a room sparkle or resolving a guest issue, let them see your pride in your work and dedication to high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rocco Forte family. Don’t forget to follow up after applying; a little enthusiasm goes a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Application: Make sure to customise your application to reflect the values and standards of Rocco Forte Hotels. Highlight your attention to detail and any relevant experience that aligns with the Room Attendant role.
Be Professional Yet Friendly: Strike a balance between professionalism and friendliness in your writing. We’re looking for team members who can communicate well and create a welcoming atmosphere for our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows your commitment to joining the Rocco Forte family.
How to prepare for a job interview at The Balmoral
✨Know the Hotel Inside Out
Before your interview, take some time to research The Balmoral and Rocco Forte Hotels. Familiarise yourself with their history, values, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission of providing an exceptional guest experience.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference. Whether it’s ensuring a room is spotless or anticipating a guest's needs, demonstrating this skill will set you apart.
✨Emphasise Team Spirit
The housekeeping team plays a vital role in creating a welcoming atmosphere. Highlight your ability to work well within a team and share examples of how you've collaborated with others in previous roles. This will show that you’re not just a great individual worker but also a supportive team member.
✨Bring Your Positive Personality
A friendly and professional attitude is key in hospitality. Make sure to let your personality shine through during the interview. Smile, engage with your interviewers, and express your enthusiasm for the role. This will help convey that you’re not only capable but also someone who guests and colleagues will enjoy working with.