At a Glance
- Tasks: Deliver exceptional afternoon tea service and create memorable guest experiences.
- Company: Join Rocco Forte Hotels, a prestigious hotel brand in Edinburgh.
- Benefits: Enjoy discounts, meals on duty, and extensive learning opportunities.
- Other info: Dynamic work environment with opportunities for growth and recognition.
- Why this job: Be part of a passionate team that values individuality and excellence in hospitality.
- Qualifications: Enthusiasm for service, strong organisational skills, and a warm approach to guests.
The predicted salary is between 22000 - 26000 € per year.
Our hotel The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
- Cooperate well with colleagues in your team and across departments
- Perform all aspects of our afternoon tea service, ensuring the highest standards of guest care and attention
- Tailor your approach so that high-quality results are achieved
- Deliver discreet, understated, and timely service, going that extra mile
- Be knowledgeable of the hotel, our facilities, and the local area
- Take ownership of the guest experience to create memorable moments
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
- Passion for service excellence and detail
- Warm and approachable manner in dealing with our guests
- Strong organisational skills to ensure high quality of work during busy service periods while delivering world-class Scottish Hospitality
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
- Occupational Pension Scheme
- 50% discount on food and beverages
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
- Discretionary Service Charge
The role includes a service charge.
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Afternoon Tea Waiter in Edinburgh employer: The Balmoral
Rocco Forte Hotels offers an exceptional work environment at The Balmoral, where team members are celebrated for their individuality and passion for service excellence. With a strong focus on employee growth, extensive learning opportunities, and a supportive family culture, staff enjoy numerous benefits including discounted hotel rates, social events, and recognition programs, all while working in the heart of Edinburgh's most prestigious location.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Waiter in Edinburgh
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings at places like The Balmoral or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with someone from the team. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of The Balmoral. Familiarise yourself with their afternoon tea service and think about how you can contribute to that world-class Scottish hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Rocco Forte family.
We think you need these skills to ace Afternoon Tea Waiter in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for providing excellent service.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Afternoon Tea Waiter. Highlight any relevant experience you have in similar roles and how you can contribute to our team at The Balmoral.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Rocco Forte Hotels.
How to prepare for a job interview at The Balmoral
✨Know Your Stuff
Before the interview, make sure you know all about The Balmoral and its unique offerings. Familiarise yourself with the afternoon tea service and the local area. This will show your enthusiasm and help you tailor your answers to what they value.
✨Showcase Your Team Spirit
Rocco Forte Hotels values teamwork, so be ready to share examples of how you've worked well with others in the past. Highlight any experiences where you’ve gone the extra mile for a colleague or guest, as this reflects the collaborative spirit they’re looking for.
✨Demonstrate Service Excellence
Prepare to discuss your approach to delivering high-quality service. Think of specific instances where you’ve provided exceptional guest care or resolved issues effectively. This will illustrate your passion for service excellence and attention to detail.
✨Be Approachable and Warm
During the interview, let your personality shine through! A warm and approachable manner is key in hospitality. Practice your smile and friendly greetings, as this will help convey that you’re the right fit for creating memorable moments for guests.
