At a Glance
- Tasks: Deliver exceptional service at weddings, dinners, and events in a luxury hotel.
- Company: Join Rocco Forte Hotels at Edinburgh's iconic Balmoral Hotel.
- Benefits: Enjoy discounts, meals on duty, and extensive learning opportunities.
- Other info: Great career growth potential in the hospitality industry.
- Why this job: Be part of a passionate team creating unforgettable guest experiences.
- Qualifications: Enthusiasm, teamwork, and a desire to learn in a fast-paced environment.
The predicted salary is between 28103 - 34348 £ per year.
Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins.
Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Do you want to help deliver outstanding meetings, weddings and other spectacular events then Rocco Forte Hotels would love to invite you to join us as a Waiting Team Member in our Meeting and Events Operations.
From weddings, dinners and cocktail parties to conferences and press junkets, you will ensure that all in-house events and meetings run seamlessly — providing an experience that goes above and beyond our guests’ high expectations.
Your Key Responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respect the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
- Cooperate well with colleagues in own team and across departments
- Ensure that all in-house events and meetings run seamlessly - from weddings, dinners, and cocktail parties to conferences and press junkets
- Join our team of outstanding floor staff to deliver flawless service in a world-leading luxury hotel, assisting the management team in meeting the high expectations of our discerning guests
- Be eager to learn and be a confident and adaptable individual able to thrive in a high-pressured world class environment.
- Be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.
- Tailor your approach so that high quality results are achieved
- Deliver discreet, understated and timely service, going that extra mile
- Be knowledgeable of the hotel, our facilities and local area
- Take ownership of performing the job well in line with the departmental standards
Who We Are Looking For
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
- Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
- Occupational Pension Scheme
- 50% discount on food and beverage
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
- Discretionary Service Charge
The expected salary package of a Team Member is £32,000 gross per annum (salary plus discretionary service charge)
- Permanent 39 hours over 5 days
- #J-18808-Ljbffr
Event Waiting Staff employer: The Balmoral, a Rocco Forte Hotel
Rocco Forte Hotels offers an exceptional work environment at The Balmoral, located in the heart of Edinburgh, where employees are celebrated for their individuality and passion for hospitality. With a strong commitment to employee growth, extensive learning opportunities, and a supportive family culture, team members enjoy a range of benefits including discounted hotel rates, social events, and recognition programs, making it an ideal place for those seeking a rewarding career in the luxury hotel sector.
Contact Details:
The Balmoral, a Rocco Forte Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Event Waiting Staff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Balmoral, a Rocco Forte Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Balmoral, a Rocco Forte Hotel
Don't be shy about reaching out to The Balmoral, a Rocco Forte Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Waiting Staff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Balmoral, a Rocco Forte Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Balmoral, a Rocco Forte Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
