At a Glance
- Tasks: Deliver luxurious spa treatments and exceptional customer service in a serene environment.
- Company: Join Rocco Forte Hotels, a prestigious collection of iconic hotels.
- Benefits: Enjoy discounts, extensive training, meals on duty, and recognition programs.
- Other info: Flexible shifts and a vibrant work culture await you!
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Minimum 2 years as a therapist in a 5-star setting; HND level 3 required.
The predicted salary is between 34000 - 34000 £ per year.
Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins.
Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your Key Responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of its locations and team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
The successful candidate will be joining our newly refurbished Spa, rooted in the rhythms of the Mediterranean, Irene Forte Spa is a serene world of holistic wellbeing and restorative calm in the heart of Edinburgh.
Discover bespoke rituals using Irene Forte Skincare’s award-winning vegan products (Manicurist, Davines), innovative therapies with volcanic stones and quartz, and advanced technologies including LYMA Laser Pro and Tri Energy.
- Be able to perform all guest care and treatments offered in our Spa Brochure
- Deliver outstanding customer service and care to our guests
- Ensure the expectations of our guests are met at all times, and they feel pampered
- Act naturally in all your communications
- Be knowledgeable about the hotel and our products
- Ensure compliance with hotel policies, procedures, and safety standards
- Build and maintain strong client relationships, encouraging repeat visits and referrals
The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs over 5 working days and totalling 39 hours per week.
Who are we looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
- A minimum of 2 years as an experienced therapist in a 5 star environment.
- HND level 3 in Beauty or Holistic Therapy is required
We are looking for team members who bring
- High personal and professional standards
- Excellent communication skills with colleagues and guests
- Good practical knowledge of the role and product
- Enthusiasm for learning and personal growth
- A passion for delivering service excellence
- Genuine pride in their work
- Team spirit and trustworthiness
- Positive and professional demeanor in all interactions
- Exceptional presentation skills
- Teamwork to ensure seamless service
- Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
- Occupational Pension Scheme
- 50% discount on food and beverages
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
The expected salary package of a Spa Therapist is £34,000 gross per annum (salary plus discretionary service charge)
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Spa Therapist employer: The Balmoral, a Rocco Forte Hotel
The Balmoral, a Rocco Forte Hotel, is an exceptional employer that prides itself on creating a warm and welcoming environment for both guests and staff. With a strong focus on employee growth and development, we offer comprehensive training and opportunities to advance within the luxury hospitality sector. Our team-oriented culture fosters collaboration and creativity, making it a rewarding place to work in the heart of Edinburgh.
Contact Details:
The Balmoral, a Rocco Forte Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
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