At a Glance
- Tasks: Support office operations, manage supplies, and ensure a safe working environment.
- Company: Back Up, a leading spinal cord injury charity in the UK.
- Benefits: Inclusive workplace, fair interview opportunities, and support for personal development.
- Other info: Join a dynamic team dedicated to empowering young people with spinal cord injuries.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Location: Back Up Offices, SW18 1GZ, Wandsworth, London, as the role is office-based.
About the role
- Operations
- Provide operational support and cover to ensure smooth running of the office. This includes:
- Coordinating IT issues.
- Managing office supplies: tracking inventory, replenishing supplies when needed, managing stock levels including stationery and branded clothing.
- Handling incoming and outgoing post, packages, and courier deliveries.
- Ensuring proper storage facilities and maintaining meeting rooms and office space.
- Liaising with office contractors and service providers to ensure efficient functioning of the office.
- Setting up laptops, monitors, docking stations, printers, and other IT equipment.
- Overseeing office maintenance tasks, such as PAT tests, storage management, fire extinguisher checks, air‑conditioning maintenance, and other ad‑hoc maintenance requirements.
- Ensure compliance with health and safety procedures, maintaining a safe working environment.
This includes serving as a Health & Safety marshal, conducting regular checks such as DSE tests, weekly Fire Alarm testing and monthly water testing, and conducting refresher workshops and fire evacuation practices with staff.
- Liaising with IT to ensure all new joiner IT equipment and software is set up prior to their first day.
- Completing an onboarding session about Health & Safety and IT on the new joiners’ first day.
- Support CEO/SMT
- Support the arrangements for full team meetings, board meetings and board away day, including room bookings, hotel arrangements, catering and coordinating invites.
- Other
- Coordinate volunteers in the office, including processing their applications, conducting inductions, and organising their activities.
- Respond to and direct general office inquiries by phone or email.
- Attend Fundraising Major Events and provide administrative support.
- Help in delivery logistics of items sent out from the Back Up office to units and outreach.
For full details please see our job description.
About us
Back Up is the only spinal cord injury charity in the UK providing dedicated services to children and young people.
We launched a bold new strategy in April 2025 and work to ensure everyone affected by spinal cord injury has access to the support they need.
We are committed to an inclusive working environment and welcome applications from all backgrounds, particularly those from black, Asian or ethnic minority communities or those with higher-level spinal cord injuries.
Back Up is a Disability Confident employer and is committed to the inclusion of disabled people as candidates and employees.
We provide fair interview opportunities and accommodations where required, and we encourage all qualified applicants to apply even if their experience does not align perfectly with every criterion.
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Operations and Office Coordinator employer: The Back-Up Trust
Back Up is an exceptional employer located in Wandsworth, London, dedicated to supporting children and young people affected by spinal cord injuries. With a strong commitment to inclusivity and employee growth, we offer a collaborative work culture that values diversity and provides opportunities for professional development. Our office-based role as Operations and Office Coordinator not only ensures a smooth operational flow but also allows you to contribute meaningfully to our mission while enjoying a supportive environment that prioritises health and safety.
