Accountable to: Operations Manager
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Hours: 37.5 hours per week (with some evening and weekend hours where necessary)
Contract type: Perman ent
Salary: £ 25,500 plus Cambridge Living Allowance of £2301 a year.
Location: Baca office, Cambridge, England with regular travel to Cambridge and locations of service delivery.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for an Operations Assistant to provide effective administrative and operational support across Baca. Working closely with the Operations Manager and teams across the organisation, you will help ensure that our systems, processes, resources, premises and equipment are well managed so that staff can deliver safe, effective and high-quality services to young people.
Key Responsibilities
Provide administrative and operational support across Bacas services and departments.
Maintain effective systems, records, processes and resources to support safe and efficient service delivery.
Coordinate day-to-day operational needs, including premises, supplies, equipment, utilities and procurement.
Provide basic IT support, including laptop setup and troubleshooting hardware and software issues.
Support staff, volunteers and young people by ensuring they have the information and resources they need.
Liaise with suppliers and external stakeholders to meet operational requirements.
Support audits, inspections, quality assurance and compliance with relevant standards, regulations and organisational policies.
Identify and report operational issues and risks, contributing to continuous improvement.
Work collaboratively across teams and in line with Bacas values, safeguarding requirements and policies.
About You
You will be a highly organised, practical and dependable individual who enjoys supporting others and getting things done. You will be confident managing routine administration while responding effectively to changing priorities and unexpected operational needs.
You will have a positive, collaborative approach, strong attention to detail and the ability to communicate clearly and sensitively with colleagues, young people, suppliers and external stakeholders.
You will be committed to safeguarding and to creating safe, welcoming and inclusive environments for young people who have experienced migration, trauma and displacement.
What We Offer
The chance to make a meaningful difference
A supportive, values-driven team
33 days holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people, we would love to hear from you.
Please note: You must have the right to work in the UK.
A full UK driving licence, or a licence that legally allows you to drive in the UK, is desirable for this role as it involves regular travel to Baca properties and the procurement and transportation of items required to support service delivery, activities and operational requirements. xiskglj
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the childrens barred list.
Operations Assistant in Cambridge employer: The Baca Charity
At Baca, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people. Our supportive, values-driven team fosters a collaborative work culture where your contributions are valued, and you have the opportunity to grow professionally while engaging with diverse community partners. Located in Loughborough, we offer competitive benefits including 33 days of holiday, pension plans, and wellbeing support, ensuring that our employees thrive both personally and professionally.
