Autism IAG Duty Officer — First-Contact Support in Fareham
Autism IAG Duty Officer — First-Contact Support

Autism IAG Duty Officer — First-Contact Support in Fareham

Fareham Temporary 25000 - 30000 £ / year (est.) Home office (partial)
The Avenues Trust Group

At a Glance

  • Tasks: Be the first point of contact for autistic individuals and their families, providing essential support.
  • Company: Avenues Trust Group, dedicated to making a difference in the community.
  • Benefits: Hybrid working, office hours, and potential for contract extension.
  • Other info: Join a supportive team focused on positive change.
  • Why this job: Make a meaningful impact in the lives of autistic individuals and their families.
  • Qualifications: Strong communication skills and experience in office administration required.

The predicted salary is between 25000 - 30000 £ per year.

The Avenues Trust Group in Fareham is looking for an Information, Advice & Guidance (IAG) Duty Officer. This role involves being the first point of contact for autistic individuals and their families, providing support and guidance. Strong communication skills and experience in office administration are essential.

The position is hybrid with office hours and is a 9-month fixed-term contract, with the possibility of extension. Join us to make a meaningful difference in the lives of those we support.

Autism IAG Duty Officer — First-Contact Support in Fareham employer: The Avenues Trust Group

The Avenues Trust Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the individuals we serve. With opportunities for professional growth and development, our Fareham location provides a hybrid working model that promotes work-life balance while allowing you to make a meaningful impact in the community. Join us to be part of a dedicated team committed to enhancing the lives of autistic individuals and their families.
The Avenues Trust Group

Contact Detail:

The Avenues Trust Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Autism IAG Duty Officer — First-Contact Support in Fareham

Tip Number 1

Make sure you know the ins and outs of the Avenues Trust Group. Research their mission, values, and the specific support they provide to autistic individuals. This knowledge will help you connect with the interviewers and show that you're genuinely interested in making a difference.

Tip Number 2

Practice your communication skills! Since this role is all about being the first point of contact, it’s crucial to demonstrate your ability to communicate clearly and empathetically. Role-play common scenarios with a friend or family member to build your confidence.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees of the Avenues Trust Group on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a bonus for any office admin role.

We think you need these skills to ace Autism IAG Duty Officer — First-Contact Support in Fareham

Communication Skills
Office Administration
Customer Service
Empathy
Problem-Solving Skills
Interpersonal Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for supporting autistic individuals shine through. We want to see why this role matters to you and how you can make a difference!

Tailor Your CV: Make sure your CV highlights relevant experience in communication and office administration. We love seeing how your skills align with the role, so don’t be shy about showcasing your strengths!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the IAG Duty Officer position.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!

How to prepare for a job interview at The Avenues Trust Group

Know Your Stuff

Familiarise yourself with autism and the specific challenges faced by autistic individuals and their families. This knowledge will help you demonstrate your understanding of the role and show that you're genuinely interested in making a difference.

Showcase Your Communication Skills

Since strong communication skills are essential for this position, practice articulating your thoughts clearly and empathetically. Consider role-playing common scenarios you might encounter as a first point of contact to build your confidence.

Highlight Relevant Experience

Prepare examples from your past work or volunteer experiences that showcase your office administration skills and your ability to provide support. Be ready to discuss how these experiences have equipped you for the IAG Duty Officer role.

Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the types of support provided. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Autism IAG Duty Officer — First-Contact Support in Fareham
The Avenues Trust Group
Location: Fareham

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