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- Tasks: Support daily shop operations and manage the team in the manager's absence.
- Company: Join a passionate charity making a difference in the community.
- Benefits: Part-time hours, competitive salary, and a supportive team environment.
- Why this job: Be part of a positive community and help raise awareness for Autism Hampshire.
- Qualifications: Customer service skills and a passion for community engagement.
- Other info: Flexible working hours with opportunities to grow and make an impact.
The predicted salary is between 23874 - 23874 £ per year.
At Avenues, we believe supported people support others well. We create communities where people smile, laugh, grow, and achieve amazing things — and you could be part of that!
Part time - 24 hours per week (3 days per week to include weekends)
Fareham, Hampshire area
£23,874 per annum pro rata
We have a new opportunity for a part time position for an Assistant Charity Shop Manager in the Fareham area which is roughly 24 hours per week (3 days per week to include weekends). You will be responsible for supporting the day to day running of the shop and act as Retail Manager in the absence of the manager. This role is instrumental in making our shop successful, as well as raising local awareness of Autism Hampshire and raising support for our services and campaigns. Working closely with the Retail Manager and the team of retail volunteers.
Accountabilities and responsibilities:- Achieve agreed sales targets.
- Manage shop floor in the absence of the manager.
- Responsible for delivering and creating a culture of good customer service.
- To act as an ambassador for the charity, promoting public awareness of all Autism Hampshire services.
- To support with Health and Safety requirements within the shop as well as maintenance requirements.
- Work in partnership with the Fundraising team on events, marketing and extra income generation for the charity.
- Generate repeat donations of goods in order to maintain high stock levels in the shop, and to generate relationships between the shop and donors.
- Maintain high standards of visual merchandising and displays both in window and in store.
- Support the operation of the online eBay function of the shop, including identifying high value items to sell online.
- Supporting seasonal and stock rotation in line with the manager's strategy.
Why Join Us? You’ll join a friendly, passionate team at the heart of the local community. Our shops thrive because of the relationships we build — with customers, donors, and volunteers. If you love working with people and want to be part of something positive and community-driven, this is the place for you.
Assistant Charity Shop Manager in Fareham employer: The Avenues Trust Group
Contact Detail:
The Avenues Trust Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Charity Shop Manager in Fareham
✨Tip Number 1
Get to know the charity! Research Autism Hampshire and understand their mission. When you walk into that interview, you want to show that you're not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it takes to succeed in the role. Plus, a friendly face can make all the difference!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle customer service scenarios or manage volunteers. We want to see your problem-solving skills in action, so have some examples ready to share.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Charity Shop Manager in Fareham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting the community and promoting Autism Hampshire's services.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of the Assistant Charity Shop Manager. We love seeing how your past roles have prepared you for this position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Avenues Trust Group
✨Know the Charity Inside Out
Before your interview, take some time to research Avenues and its mission. Understand their focus on Autism Hampshire and how they support the community. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As an Assistant Charity Shop Manager, delivering excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can create a welcoming atmosphere in the shop.
✨Demonstrate Team Spirit
This role involves working closely with volunteers and the Retail Manager. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Emphasise your ability to motivate and support a team, especially in a charity setting.
✨Prepare for Practical Scenarios
Think about potential challenges you might face in the shop, such as managing stock or handling customer complaints. Prepare to discuss how you would approach these situations, showcasing your problem-solving skills and commitment to maintaining high standards.