Community Services Business Support Administrator

Community Services Business Support Administrator

Part-Time No working from home possible
The Avenues Trust Group

At a Glance

  • Tasks: Provide essential admin support and help improve services for our community.
  • Company: Join Autism Hampshire, part of the Avenues Group, where smiles and growth happen.
  • Benefits: Enjoy flexible working, paid leave, and access to top-notch training.
  • Other info: Hybrid working model with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Experience in office admin, IT systems, and strong communication skills.

Autism Hampshire, part of the Avenues Group, is a place where people smile, laugh and grow – and achieve extraordinary things. We have an exciting opportunity for a Business Support Administrator to join our Autism Hampshire Community Services based in our Hampshire office in Whitley. The role is a part time 30hrs per week position, based across Monday to Friday. Avenues and Autism Hampshire offers hybrid working, with a mixture of working from home and office based.

The salary for the role is £26,838 per annum (pro rata) and interviews for this role will be held on 8th July 2026.

Accountabilities and responsibilities:

  • General administration support to ensure quality of service to external stakeholders, including monitoring and maintenance of group emails.
  • Effectively coordinate and manage contractual obligations for training requirements and building management of the Hub.
  • Collate and present feedback, data analysis and KPI’s for external and internal monitoring systems with the service manager.
  • Attend meetings and take minutes and action logs as required.
  • Manage external stakeholders booking system for the Hub building as per contractual requirements.
  • Monitor and maintain internal databases for local Accident and Incident, and Safeguarding report logs and where required produce reports.
  • Assist in the development, collation and distribution of a range of documents including easy read; family resource packs, Autism Alert Card support and training resource packs.
  • Administrative support to service manager for Investigations and Complaints.
  • Carry out any other duties as required.

Ideally the right candidate would have similar previous experience:

  • Experience of secretarial and office administration work – preferably in the social care sector.
  • Knowledge of IT systems, databases and MS Office.
  • Experience in collating data to support report writing.
  • Able to prioritise own workload and be self‑motivated.
  • Good attention to detail and self‑motivated.
  • Able to uphold confidentiality.
  • Able to communicate at all levels.

Please refer to the role profile for full requirements of experience, skills and knowledge needed to be considered for this role.

Benefits you can expect!

  • Flexible Working including working from home.
  • Paid annual leave (pro rata).
  • Access to high quality training that supports your career development.
  • Free and confidential 24/7 access to the health portal and employee assistance programme.
  • Contributory pension scheme with life assurance.
  • Recommend a friend scheme.
  • And more.

Don’t miss out on this great opportunity – we are looking forward to hearing from you today!

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Please contact the Recruitment Team if you have any questions.

Community Services Business Support Administrator employer: The Avenues Trust Group

At Autism Hampshire, part of the Avenues Group, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. With flexible working arrangements, comprehensive training opportunities, and a strong commitment to employee wellbeing, we empower our team members to grow both personally and professionally while making a meaningful impact in the community. Join us in Whitley, where your contributions will be valued, and you will be part of a dedicated team that celebrates achievements and promotes a culture of positivity.

The Avenues Trust Group

Contact Details:

The Avenues Trust Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Services Business Support Administrator

Get Involved in Local HR Events

Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at The Avenues Trust Group.

Join HR Communities Online

Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from The Avenues Trust Group looking for a part-time star!

Utilise University Career Services

If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!

Direct Applications Through Our Website

When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!

We think you need these skills to ace Community Services Business Support Administrator

General Administration Support
Contract Management
Data Analysis
KPI Monitoring
Minute Taking
Database Management
Report Writing

Some tips for your application 🫡

Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!

Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at The Avenues Trust Group, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.

Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.

Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to The Avenues Trust Group.

How to prepare for a job interview at The Avenues Trust Group

Know Your HR Basics Inside Out

As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!

Get Creative with Your HR Portfolio

Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to The Avenues Trust Group. Plus, it’s a tangible way to discuss our achievements!

Brush Up on Behavioural Interview Techniques

Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.

Show Flexibility and Enthusiasm

In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to The Avenues Trust Group. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!