Assistant Service Manager in Canterbury

Assistant Service Manager in Canterbury

Canterbury Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults with disabilities and lead a positive team to drive improvements.
  • Company: Join Smock Acre, a caring service in Canterbury & Hoath.
  • Benefits: Receive excellent training, ongoing coaching, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Passion for social care and a positive, can-do attitude.
  • Other info: Flexible shifts with no night work required; great career growth opportunities.

The predicted salary is between 30000 - 42000 ÂŁ per year.

We are seeking an Assistant Service Manager to join our service at Smock Acre in Canterbury & Hoath. Smock Acre is supporting male adults with learning disabilities, physical disabilities, and communication needs. All three need support with moving and handling, and one uses a peg for ingestion.

Key responsibilities

  • This is a hands-on role. The candidate will play a key role in managing these changes and will have passion for driving improvement for the best interest of the people we support.
  • Willingness to be part of the On-call team.
  • Work with your Service Manager to manage and lead a successful and positive team.
  • Understand the balance between keeping our people safe and positive risk taking.
  • Have a good understanding of the social care sector and how these benefits and impacts the people we support.
  • Stay up to date with policies and procedures to carry out and maintain safe and best practices.
  • Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
  • Work with your Service Manager to reinforce a positive culture of continuous improvement.
  • Act as the Service Manager in their absence.
  • Be flexible and able to work shifts required: bank holidays, 7am – 2:30pm and 2pm – 9:30pm, no night shifts required. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21.30 to do night staff supervision. Late shifts are 230-10pm.

Values

  • Respect: We treat people as we would wish to be treated ourselves.
  • Excellence: We don’t settle for okay, we are determined to achieve more.
  • Integrity: We do the right thing, even if it takes more time and effort.
  • Pride: The work we do is something we want to tell others we are part of.

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Apply or get in touch with us today – we look forward to hearing from you.

Assistant Service Manager in Canterbury employer: The Avenues Trust Group

At Smock Acre in Canterbury & Hoath, we pride ourselves on being an exceptional employer dedicated to supporting our staff and the individuals we serve. Our positive work culture fosters continuous improvement and personal growth, with comprehensive training and development opportunities available for all employees. Join us to make a meaningful impact while enjoying a supportive environment that values respect, excellence, and integrity.
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Contact Detail:

The Avenues Trust Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Manager in Canterbury

✨Tip Number 1

Network like a pro! Reach out to people in the social care sector, especially those who work at Smock Acre. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by understanding our values. Show us how your passion for respect, excellence, integrity, and pride aligns with what we do. We love seeing candidates who share our vision!

✨Tip Number 3

Be ready to demonstrate your hands-on skills during the interview. We want to see how you handle real-life scenarios, so think of examples where you've made a positive impact in similar roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Smock Acre.

We think you need these skills to ace Assistant Service Manager in Canterbury

Team Leadership
Understanding of Social Care Sector
Risk Management
Policy and Procedure Compliance
Staff Recruitment
Staff Development
Continuous Improvement
Flexibility
Communication Skills
Positive Attitude
Problem-Solving Skills
On-call Availability
Support Staff Supervision

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting individuals with disabilities shine through. We want to see that you genuinely care about making a difference in their lives!

Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and values mentioned in the job description. Highlight your relevant experience and how it aligns with our mission at Smock Acre.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Assistant Service Manager role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at The Avenues Trust Group

✨Know Your Values

Before the interview, take some time to reflect on the values of the company. They emphasise respect, excellence, integrity, and pride. Be ready to share examples from your past experiences that demonstrate how you embody these values in your work.

✨Understand the Role

Make sure you have a solid grasp of what the Assistant Service Manager role entails. Familiarise yourself with the responsibilities, especially around supporting individuals with learning and physical disabilities. This will help you articulate how your skills align with their needs during the interview.

✨Show Your Passion for Improvement

The company is looking for someone who is passionate about driving improvement. Prepare to discuss specific instances where you've successfully implemented changes or improvements in a previous role, particularly in a care setting. This will show that you’re proactive and committed to enhancing the lives of those you support.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your ability to balance safety with positive risk-taking. Think of examples where you’ve had to make tough decisions in a care environment, and be prepared to explain your thought process and the outcomes of those decisions.

Assistant Service Manager in Canterbury
The Avenues Trust Group
Location: Canterbury

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