Overview
Avenues is a community-focused workplace where people feel valued and can grow. We are looking for an Assistant Service Manager to join our team, working at two Bromley services – Widmore Road and Gable Mews. Drivers with a full UK driving licence are preferred and you must be willing to travel between the two services.
Role and Responsibilities
- Motivate and inspire the team to provide outstanding support through effective training, coaching, and leading by example.
- Assist the Service Manager to lead and manage services supporting adults with learning disabilities, autism, behaviours that challenge and epilepsy; knowledge of Positive Behaviour Support is advantageous as one service uses this framework.
- Provide around 16 hours of admin work per week, including management and coordination of support hours, creating rotas, assisting with recruitment, managing the staff team, shift leading and maintaining records.
- Work alongside the Support Worker team providing 24-hour hands-on support, including personal care, cooking, cleaning and administering medication.
- Support the Service Manager with the smooth running of the services, including rostering, support plans, staff deployment and budgeting, while ensuring health, safety and wellbeing of people using the service.
- Engage with sector regulatory bodies and stay informed about relevant legislation; contribute to delivering a culture of continuous improvement.
Role Profile
For full details of role responsibilities and expectations, please read the role profile.
Qualifications and Skills
- Strong leadership and administrative skills; ability to recruit, develop and manage staff fairly and consistently.
- Ability to promote person-centred approaches and foster inclusive community links.
- Knowledge of sector standards and relevant legislation; understanding of regulatory frameworks.
- Desirable: Full UK driving licence (not essential).
- Experience with rostering, support plans, and service budgeting is advantageous.
Benefits
- High quality training supporting career development.
- Paid enhanced DBS check.
- Flexible working.
- Shopping discounts via Blue Light Card and The Benefits website.
- Paid annual leave (pro rata).
- Contributory pension with life assurance.
- Free 24/7 access to a health portal, counselling and support.
- Recommend a Friend scheme – earn up to £500.
About us
As part of the Disability Confident Scheme, candidates who declare a disability and meet the key criteria for this role will be given the opportunity to demonstrate their abilities at interview.
We reserve the right to close this vacancy early if a suitable candidate is found or if there is a high volume of applications.
Assistant Service Manager in Bromley employer: The Avenues Trust Group
The Avenues Trust Group is an exceptional employer, offering Bank Support Workers in Swaffham the chance to make a real difference in the lives of individuals with disabilities. With a strong focus on employee well-being, we provide generous benefits such as up to 28 days paid leave, comprehensive training, and a flexible work environment that fosters personal growth and community engagement.
