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- Tasks: Lead and inspire a care team to provide outstanding support for adults with learning disabilities.
- Company: Join Avenues, a community-focused organisation dedicated to making a difference.
- Benefits: Enjoy flexible working, career development training, and a contributory pension scheme.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Strong leadership and administrative skills; driving license preferred but not essential.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Avenues is more than a workplace — it’s a community. A place where people smile, grow, feel valued, and achieve great things together.
We are looking for an Assistant Service Manager to join our team at our supported living service in Kiddbrook Greenwich. In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example.
You will work alongside the Service Manager to help lead and manage the service supporting up to 6 adults with learning disabilities, autism, behaviours that challenge, epilepsy, moving and handling. You will support the Service Manager with 16 hours admin work per week which can include management and coordination of support hours, creating rotas, assisting with recruitment of new staff, management of the staff team, shift leading and maintaining records. You will also work alongside the Support Worker team providing 24hrs hands-on support including personal care, cooking, cleaning and administering medication.
For full details of role responsibilities and expectations, please read the role profile.
Our ideal Assistant Service Manager looks like this:
- Ensures the health, safety and wellbeing of the people using the service.
- Demonstrates effective leadership to enable employees to provide consistent high standards of support.
- Desirable for the successful candidate to hold a Full UK driving license but not essential.
- Promotes and role models person-centred approaches for the people we support to have fulfilling lives.
- Has strong administrative skills.
- Effectively recruits, develops and manages employees in a fair and consistent manner.
- Promotes and maintains inclusive community links.
- Establishes and maintains effective relationships and networks, internally and externally.
- Establishes and reinforces a culture of continuous improvement.
- Manages the smooth running of the service including rostering, support plans, staff deployment and managing budgets.
- Has knowledge of sector regulatory bodies and their standards.
- Has knowledge of sector relevant legislation.
- Introduces and implements Business plan and other strategic objectives within area of responsibility.
- Supports and promotes Avenues vision, values and operating principles.
Benefits you can expect:
- High quality training that supports your career development.
- Paid enhanced DBS check.
- Flexible working.
- Shopping discount via Blue Light Card and The Benefits website.
- Paid annual leave (pro rata).
- Contributory pension scheme with life assurance.
- Free and confidential 24/7 access to a health portal, counselling and support.
- Recommend a Friend scheme – earn up to £500.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
Assistant Service Manager — Lead Care Team & Rostering employer: The Avenues Trust Group
Contact Detail:
The Avenues Trust Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager — Lead Care Team & Rostering
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience aligns with the responsibilities of an Assistant Service Manager and be ready to share specific examples.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you’re excited about supporting individuals with learning disabilities and how you can contribute to their community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Avenues.
We think you need these skills to ace Assistant Service Manager — Lead Care Team & Rostering
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting individuals with learning disabilities shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in leadership, administration, or direct support roles. We love seeing how your background aligns with the responsibilities of the Assistant Service Manager position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Avenues Trust Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Service Manager role. Familiarise yourself with the key tasks like managing support hours, creating rotas, and leading a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves motivating and inspiring a team, be prepared to share examples of how you've successfully led others in the past. Think about specific situations where you’ve coached or trained team members, and how you’ve handled challenges. This will demonstrate your capability to lead by example.
✨Highlight Your Administrative Prowess
With 16 hours of admin work each week, it’s crucial to showcase your organisational skills. Bring up any experience you have with managing schedules, maintaining records, or coordinating staff. Mention any tools or software you’re familiar with that can help streamline these processes.
✨Emphasise Person-Centred Approaches
Avenues values person-centred care, so be ready to discuss how you would promote this in your role. Share your understanding of what it means to provide fulfilling lives for those you support, and give examples of how you’ve implemented similar approaches in previous roles.