hca - Warminster

The ideal candidate will be working strictly in accordance with specific practice guidelines and protocols. The HCA will support the practice clinical team in the provision and delivery of quality health and care services. The post is for a part-time position, working up to 4 days a week and there will be a late shift each week on a set day, to be discussed further at interview. This post is for a HCA working in Primary care - not a nursing home or hospital environment, requiring a very different skill set.

Main duties of the job:

• The successful candidate must be able to display a basic level of computer literacy including the ability to use emails.
• Be accurate and contemporaneous record keeping of all patient contact using appropriate templates and read coding, including recording QOF data.
• NVQ level 2 in health & social care is an essential qualification for the posts.

About us:

The Avenue Surgery is a large training practice, providing all aspects of primary care to circa 18,500 patients, in the rural market town of Warminster, Wiltshire. Our mission is to provide outstanding primary care for our patients, offering a service that works with, and for, the community to meet the widest range of care, health promotion and education for our staff and our patients.

We have an extremely friendly, happy team comprising of:

• 7 GP Partners & 4 salaried GPs
• ST2 & ST3 GP Trainees
• Large reception & administration team, including clinical pharmacist team.
• Nursing team, including specialist nurses, living well team, and an emergency care team.

We are a high achieving QOF practice and are committed to providing high quality, evidence-based care to all.

Job responsibilities:

• Working under the supervision of a Registered Nurse and strictly in accordance with specific practice HCA guidelines and protocols, the post holder will support the practice clinical team in the provision and delivery of quality health and care services.
• No task will be undertaken without full training and assessment.
• Undertake, record and follow guidelines for the tasks for which you have received appropriate training.
• Phlebotomy skills including near patient testing for INR, blood glucose and cholesterol.
• Processing of patient samples for despatch to hospital laboratories.
• Measuring and recording patient blood pressure.
• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Cleaning of touch point surfaces to prevent the spread of Covid 19 throughout the practice.
• Long term condition monitoring and NHS Health check screening.
• Notifying the GP/ nurse of any significant patient issues.
• Liaising with and assisting members of the administrative team.
• Act as a Chaperone when requested.

Confidentiality:

While seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment.

Quality:

The post-holder will strive to maintain quality within the practice.

Communication:

The post-holder should recognise the importance of effective communication within the team.

Contribution to the implementation of services:

The post-holder will apply practice policies, standards, and guidance.

Meetings:

It will be necessary to attend and contribute to various practice meetings as requested.