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- Tasks: Manage a team of Support Workers and ensure high-quality care for our customers.
- Company: Avalon, a local social care charity with over 30 years of experience.
- Benefits: Exclusive discounts, health cash plan, 24/7 helpline, and award-winning training.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Management experience in social care and excellent IT skills required.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose. An exciting opportunity has arisen to join our experienced team based at our office in Teesside. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established Teesside service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.
What does the role involve?
- Management of a team of Support Workers.
- Day to day management of a customer case load, ensuring assessments, reviews and on-going person-centred outcomes are met.
- Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
- Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.
What you need…
- Demonstrable management experience in social care and in line managing a team.
- The ability to interpret and apply CQC fundamental standards of quality and safety.
- Excellent IT skills.
- To be a car driver with use of a vehicle for business purposes.
- To be willing to work from our office and within local services.
- To be able to work flexibly and participate in the out of hours on call service.
What you will receive…
As an Avalon employee you will receive exclusive discounts on gym memberships and high street retailers, Health Cash Plan, access to a 24/7 employee helpline, and award winning specialist training programmes allowing you to further develop your skills and knowledge. Appointment will be subject to an Enhanced Disclosure and Barring Certificate.
Interested? Click below to complete our quick application form! Closing Date: 19th January
Service Manager, Teesside (T227) in Middlesbrough employer: The Avalon Group
Contact Detail:
The Avalon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager, Teesside (T227) in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Avalon or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Avalon’s values and services. Show us that you’re not just a fit for the role, but also for our mission of helping people live fulfilling lives.
✨Tip Number 3
Practice your responses to common interview questions, especially around management experience and compliance with CQC standards. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it shows us you’re serious about joining our team. Plus, you’ll get updates directly from us!
We think you need these skills to ace Service Manager, Teesside (T227) in Middlesbrough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in social care management. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your achievements!
Showcase Your IT Skills: Since excellent IT skills are a must for this role, be sure to mention any specific software or tools you’re familiar with. We love tech-savvy candidates who can help us streamline our services!
Demonstrate Your People Skills: As a Service Manager, building relationships is key. Use your application to illustrate how you've successfully managed teams and worked positively with customers and stakeholders. We’re all about collaboration here at Avalon!
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get you one step closer to joining our amazing team in Teesside. We can’t wait to hear from you!
How to prepare for a job interview at The Avalon Group
✨Know Your Stuff
Make sure you understand Avalon’s mission and values. Familiarise yourself with their services and how they impact the community. This will help you demonstrate your passion for social care and show that you're genuinely interested in the role.
✨Showcase Your Management Skills
Prepare examples from your past experience where you've successfully managed a team or improved service delivery. Be ready to discuss how you’ve handled challenges and what strategies you used to motivate your team.
✨Understand CQC Standards
Brush up on the Care Quality Commission (CQC) fundamental standards. Be prepared to discuss how you would ensure compliance within the service and how you’ve applied these standards in previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows that you’re not just interested in the job, but also in how you can contribute to the team and improve the service offered by Avalon.
