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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a reputation for excellence.
- Benefits: Competitive salary, free breakdown cover, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Full driving licence (C or CE) and a passion for helping others.
- Other info: Flexible shifts, industry-leading training, and great career progression opportunities.
The predicted salary is between 30000 - 35000 £ per year.
Company description: Push for Better. Join The AA.
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA. We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license.
Depot Postcode: YO23 2PT.
Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment.
Free breakdown cover from day one.
Equivalent of 23 days holidays (increases with service).
Up to 7% company pension contribution.
Join a famous brand that our customers love, with industry leading training.
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations. You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends.
Recovery Driver in York employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in York
✨Tip Number 1
Get to know the company! Research the AA and understand their values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Recovery Driver, you'll need to be calm and reassuring. Role-play with a friend or family member to get comfortable with handling different customer scenarios. The more you practice, the more confident you'll feel.
✨Tip Number 3
Network like a pro! Connect with current or former AA employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider info that sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. So, get your application in and let’s get you on the road!
We think you need these skills to ace Recovery Driver in York
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our customers.
Tailor Your CV: Make sure your CV is tailored to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications like your HGV licence. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside out. Familiarise yourself with the technical skills required, like loading vehicles and using the equipment. Brush up on your knowledge about the AA and its values, as this will show your genuine interest in the company.
✨Show Off Your People Skills
As a Recovery Driver, you'll be the friendly face for customers in distress. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will demonstrate your ability to stay calm and professional under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to think on your feet or adapt to unexpected challenges. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Even though you’ll be in uniform once hired, make sure to dress smartly for the interview. It shows respect for the process and gives a good first impression. Plus, it sets the tone for your professionalism and readiness to represent the AA.
