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For Companies At a Glance
- Tasks: Deliver top-notch roadside support for Volkswagen vehicles and ensure customer satisfaction.
- Company: Join the prestigious Volkswagen and The AA team, known for excellence in motoring.
- Benefits: Competitive salary, generous holiday, van and tools provided from day one.
- Why this job: Blend cutting-edge technology with customer-first service in a rewarding role.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence required.
- Other info: Enjoy flexible hours and industry-leading training in a dynamic work environment.
The predicted salary is between 37155 - 50000 ÂŁ per year.
Responsibilities
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer‑specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am‑8pm shift range, with flexible standby hours to suit your life
What You Need
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points). Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting‑edge technology with customer‑first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role‑it’s your chance to deliver a high‑calibre experience that keeps customers moving with confidence. A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high‑performing team
- Industry‑leading VWG & AA training
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots‑and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
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VWG Dedicated Technician - Sevenoaks employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Sevenoaks
✨Tip Number 1
Get to know the company inside out! Research Volkswagen and The AA, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a VWG Dedicated Technician, you'll need to combine technical know-how with excellent customer service. Role-play with a friend or family member to get comfortable explaining complex repairs in simple terms.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace VWG Dedicated Technician - Sevenoaks
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your NVQ Level 3 or equivalent in Vehicle Maintenance & Repair. We want to see how your technical skills can shine through in your application!
Customer Focus is Key: Since this role is all about delivering a top-notch customer experience, share examples of how you've gone above and beyond for customers in the past. We love to see that dedication!
Be Yourself: Let your personality come through in your application. We’re looking for confident and independent individuals who can communicate well, so don’t be afraid to show us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen vehicles. Familiarise yourself with the latest diagnostic tools and manufacturer-specific techniques. This will not only show your expertise but also your commitment to delivering top-notch service.
✨Customer Experience is Key
Since this role is all about customer satisfaction, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure a positive experience, as this will resonate well with the interviewers.
✨Flexibility Matters
With the shift range mentioned, it’s important to demonstrate your flexibility. Be prepared to discuss how you can adapt to varying hours and standby requirements. Showing that you’re willing to go the extra mile will set you apart from other candidates.
✨Dress the Part
Even though you’ll be working in a hands-on role, first impressions count! Dress smartly for the interview to reflect professionalism. It shows that you take the opportunity seriously and are ready to represent both Volkswagen and The AA with pride.
