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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA and represent iconic brands in the motoring world.
- Benefits: Competitive salary, generous holiday, van, fuel, and industry-leading training.
- Why this job: Make a real impact by providing exceptional customer experiences every day.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
- Other info: Flexible hours and a supportive team environment for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Company description
Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it’s your chance to deliver a high-calibre experience that keeps customers moving with confidence.
This is the job
What You’ll Do:- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are:
What do I need?- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get:
- A competitive base salary of £41,480 (includes location allowance) with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
- Industry-leading VWG & AA training
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician - North West London - NonVolume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - North West London - NonVolume
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on that perfect VWG Dedicated Technician role.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work or projects, bring it along to interviews. It’s a great way to demonstrate your technical expertise and customer-focused approach.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to vehicle maintenance and customer service. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace VWG Dedicated Technician - North West London - NonVolume
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Volkswagen Dedicated Technician and delivering top-notch service.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your NVQ Level 3 qualifications and any relevant experience in vehicle maintenance and repair. We love seeing how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to showcase your customer-focused attitude and technical skills. Remember, we’re looking for someone who can combine both to create an excellent customer experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at StudySmarter and The AA.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with Volkswagen-specific tools and diagnostics, as well as common issues that might arise with their vehicles. This will show that you're not just a technician, but a knowledgeable one who can handle the job.
✨Customer Service is Key
Since this role involves delivering a high-calibre customer experience, think about how you can demonstrate your communication skills during the interview. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. This will highlight your ability to combine technical skill with excellent customer service.
✨Show Your Independence
As a dedicated technician, you'll need to be confident and independent. Be ready to discuss times when you've taken ownership of a task or project. This could be anything from managing a complex repair to ensuring customer satisfaction. It’s all about showcasing your ability to work autonomously while still being part of a team.
✨Be Flexible and Ready for Anything
The job requires flexibility with shift patterns and standby hours. During the interview, express your willingness to adapt to different working hours and situations. Share any previous experiences where you’ve had to be flexible, as this will demonstrate that you’re ready to meet the demands of the role.
