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- Tasks: Provide top-notch roadside support for Volkswagen vehicles and ensure customer satisfaction.
- Company: Join The AA, representing two iconic brands in the motoring world.
- Benefits: Enjoy a competitive salary, flexible hours, and comprehensive training with great perks.
- Why this job: Be part of a high-performing team that values excellence and customer care.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence required.
- Other info: Start and end your day at home with a fully equipped VWG van.
The predicted salary is between 37155 - 50000 £ per year.
Company description
Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA , you’ll represent two of the most respected names in motoring. This is more than a technician role—it\’s your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
- Take complete ownership of the customer experience , from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get
- A competitive base salary of £37,155 , with realistic OTE of £50,000+ , designed to reward dedication and skill in a high-performing team
- Industry-leading VWG & AA training
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician - Central London - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Central London - Field Based
✨Tip Number 1
Familiarise yourself with Volkswagen's latest technologies and diagnostic tools. Being knowledgeable about their specific systems will not only impress during interviews but also show your commitment to the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role emphasises customer satisfaction, sharing examples of how you've successfully handled customer interactions can set you apart from other candidates.
✨Tip Number 3
Network with current or former Volkswagen technicians if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with warranty work and roadside diagnostics. Having specific examples ready will demonstrate your expertise and readiness for the challenges of the role.
We think you need these skills to ace VWG Dedicated Technician - Central London - Field Based
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Volkswagen Dedicated Technician position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair. Include specific examples of your technical skills and customer service experience that demonstrate your ability to deliver high-calibre support.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention your confidence and independence as a technician, and how you can contribute to the team at The AA.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The Automobile Association
✨Showcase Your Technical Skills
Be prepared to discuss your NVQ Level 3 qualifications and any relevant experience in vehicle maintenance and repair. Highlight specific examples of how you've successfully diagnosed and repaired vehicles, especially using manufacturer-specific tools.
✨Demonstrate Customer Focus
Since this role involves direct customer interaction, be ready to share instances where you went above and beyond to ensure customer satisfaction. Emphasise your communication skills and how you handle challenging situations with customers.
✨Understand the Company Values
Research The AA and Volkswagen's brand values and mission. During the interview, align your answers with their commitment to excellence and customer-first service, showing that you are a good cultural fit for the team.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios related to roadside diagnostics and advanced repairs. Brush up on common issues faced by Volkswagen vehicles and think through how you would approach these problems in a real-world setting.
