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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles with cutting-edge tools.
- Company: Join The AA and represent iconic brands in the motoring world.
- Benefits: Competitive salary, industry-leading training, and generous holiday allowance.
- Why this job: Make a real impact by providing exceptional customer experiences every day.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
- Other info: Enjoy flexible hours and a fully equipped van to start your day.
The predicted salary is between 37155 - 50000 £ per year.
Company description
Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it’s your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do:
- Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped VWG van, tools, and uniform
- Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are:
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What You’ll Get:
- A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
- Industry-leading VWG & AA training
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
VWG Dedicated Technician - Birmingham - NonVolume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Birmingham - NonVolume
✨Tip Number 1
Get to know the company inside out! Research Volkswagen and The AA, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brands.
✨Tip Number 2
Practice your communication skills! As a technician, you'll need to explain complex issues to customers in a way they understand. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace VWG Dedicated Technician - Birmingham - NonVolume
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Volkswagen Dedicated Technician and delivering top-notch service.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your NVQ Level 3 qualifications and any relevant experience in vehicle maintenance and repair. We love seeing how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Use it to explain how your technical skills and customer-focused approach will help you excel in this role. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Familiarise yourself with Volkswagen-specific tools and diagnostics, as well as common issues that might arise in their vehicles. This will show the interviewer that you're not just a technician, but a knowledgeable one.
✨Customer Service is Key
Since this role involves delivering a high-calibre customer experience, think of examples from your past where you've excelled in customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will be crucial for the position.
✨Show Your Independence
The job requires a confident and independent approach, so be prepared to share instances where you've taken ownership of a task or project. Highlight your ability to work autonomously while still being a team player, as this balance is essential for success in this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
