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- Tasks: Deliver top-notch roadside support for Volkswagen vehicles using advanced tools and diagnostics.
- Company: Join The AA, representing two iconic brands in the motoring world.
- Benefits: Competitive salary, generous holiday, van, fuel, and 24/7 support from day one.
- Other info: Enjoy flexible hours and excellent training opportunities in a dynamic environment.
- Why this job: Combine your technical skills with customer service to make a real difference.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence required.
The predicted salary is between 42725 - 50000 £ per year.
Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics.
Take complete ownership of the customer experience, from arrival to completion of the repair.
Combine technical skill with excellent communication to ensure customer satisfaction every time.
Handle a mix of warranty work, roadside diagnostics, and advanced repairs.
Start and end your day at home with a fully equipped VWG van, tools, and uniform.
Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life.
NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair.
Confident, independent, and customer focused.
Holds a full UK Cat B licence (max 6 points).
Be Better - Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service.
This is more than a technician role-it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.
A competitive base salary of £42,725 (includes location allowance), with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team.
Industry-leading VWG & AA training.
23 days holiday + bank hols (rises with service).
Van, fuel, uniform, boots-and breakdown cover from Day 1.
Up to 7% pension, life assurance, 24/7 GP & EAP support.
Volkswagen Dedicated Technician employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volkswagen Dedicated Technician
✨Tip Number 1
Get to know the company inside out! Research Volkswagen and The AA, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Volkswagen Dedicated Technician, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you the inside scoop!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Volkswagen Dedicated Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your NVQ Level 3 or equivalent in Vehicle Maintenance & Repair. We want to see how your technical skills can shine through in your application, so don’t hold back!
Customer Focus is Key: Since this role is all about delivering a top-notch customer experience, share examples of how you've gone above and beyond for customers in the past. We love seeing that customer-first attitude!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Volkswagen and The AA.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volkswagen vehicles. Familiarise yourself with the latest diagnostic tools and manufacturer-specific procedures. This will not only show your expertise but also your commitment to delivering top-notch service.
✨Customer Experience is Key
Since this role is all about customer satisfaction, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure a positive experience, as this will resonate well with the interviewers.
✨Flexibility Matters
With the shift range being quite broad, be prepared to discuss your availability and how you can adapt to the flexible standby hours. Showing that you’re willing to accommodate the needs of the job will demonstrate your dedication and reliability.
✨Dress the Part
Even though it’s a technician role, first impressions count! Dress smartly for the interview to reflect professionalism. It shows that you take the opportunity seriously and are ready to represent both Volkswagen and The AA with pride.