At a Glance
- Tasks: Lead large-scale tech programmes and empower teams to deliver customer-focused solutions.
- Company: Join The AA, a forward-thinking company transforming customer experiences through technology.
- Benefits: Enjoy 25 days leave, pension contributions, discounts, and diverse learning opportunities.
- Other info: Be part of an inclusive culture that values diversity and empowers you to thrive.
- Why this job: Make a real impact by driving innovation and championing Agile practices in a dynamic environment.
- Qualifications: Strong leadership in tech delivery and deep knowledge of Agile principles required.
The predicted salary is between 60000 - 80000 £ per year.
At The AA, we are accelerating an ambitious technology agenda that will help us deliver simpler, more connected experiences for our customers and colleagues. As our Technology Delivery Lead, you will take a leading role in delivering complex, high‑profile programmes that span multiple technology areas and support some of our most important strategic priorities. This is a highly visible role combining hands‑on programme leadership with Agile coaching, governance and delivery excellence.
You will bring structure, clarity and momentum to complex initiatives, helping multidisciplinary teams navigate ambiguity, manage dependencies and maintain a clear focus on customer and business outcomes. Working closely with senior leaders across Technology, Product and the wider business, you will strengthen how we deliver at scale. You will champion modern delivery practices, build Agile capability and help create an environment where teams are empowered, accountable and continually looking for better ways to deliver.
What will I be doing?
- Lead the end‑to‑end delivery of large‑scale, customer‑focused technology programmes, establishing clear plans, governance, reporting and measures of success.
- Manage complex risks, dependencies, priorities and delivery challenges across multiple teams, technology domains and external partners.
- Champion Agile principles and modern delivery practices, providing coaching, facilitation and practical support to teams and leaders.
- Partner with senior Technology, Product and Business stakeholders to align delivery approaches, resolve blockers and maintain focus on strategic outcomes.
- Mobilise multidisciplinary teams around critical priorities, creating clarity, accountability and momentum in fast‑moving and evolving environments.
- Drive continuous improvement across delivery standards, governance, predictability and organisational capability.
Qualifications
- Strong experience leading large‑scale technology or transformation programmes that have delivered measurable customer and business outcomes.
- Deep knowledge of Agile delivery principles, with experience applying, coaching or embedding Agile ways of working across multiple teams.
- Experience delivering complex programmes within financial services, another regulated sector or an environment with comparable governance and risk requirements.
- Broad technology delivery experience across multiple domains, such as digital products, platforms, cloud, data, infrastructure, applications or customer engagement technologies.
- Highly developed stakeholder management and influencing skills, with the credibility to engage senior leaders, challenge constructively and support effective decision making.
- The ability to bring structure and direction to ambiguity, with strong programme governance, problem solving, communication and facilitation capabilities.
Additional experience that would be valuable:
- Leading or developing others, exposure to mobile applications, platform modernisation, cloud, contact‑centre technology or conversational AI.
Benefits
- 25 days annual leave plus bank holidays + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Technology Delivery Lead employer: The Automobile Association
The Automobile Association is an excellent employer, offering a dynamic work culture in Oldbury where innovation thrives. With a strong focus on employee growth, you will have the opportunity to collaborate with talented teams while enjoying generous benefits such as 25 days of annual leave and a pension scheme, making it a rewarding place to advance your career in data science.
Contact Details:
The Automobile Association Recruitment Team
