At a Glance
- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Competitive salary, 23 days leave, pension scheme, and discounts on various products.
- Why this job: Make a real difference in people's journeys while enjoying flexible shifts and career growth.
- Qualifications: Full Category C (HGV Class 2) driving licence required; support for gaining CE licence available.
- Other info: Diverse learning opportunities and a commitment to inclusivity await you at The AA.
The predicted salary is between 33862 - 41000 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: SN2 2QB
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today.
Recovery Driver - Swindon - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Swindon - Forecasted Volume
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about scenarios where you've solved problems on the spot, as this is key for the role.
✨Tip Number 3
Show off your tech skills! Since you'll be using new technology, be ready to discuss your experience with it. If you’ve adapted to tech in previous jobs, share those stories to highlight your curiosity and adaptability.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re proactive and keen to join The AA family. Don’t wait, get your application in today!
We think you need these skills to ace Recovery Driver - Swindon - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant licences you hold. We want to see that you’re not just a driver, but someone who knows their way around the road and can handle a variety of situations.
Emphasise Your Problem-Solving Abilities: As a Recovery Driver, you'll face unexpected challenges. Share examples of how you've tackled problems in the past, especially in high-pressure situations. This will show us you're calm and collected when it counts!
Be Yourself: We value authenticity! Don’t be afraid to let your personality shine through in your application. We’re looking for individuals who can connect with our customers and provide that reassuring presence during stressful times.
Apply Through Our Website: To make things easy for both you and us, apply directly through our website. It’s a straightforward process, and we’ll keep you updated every step of the way. Plus, it shows you’re keen on joining The AA family!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Be ready to discuss how you've handled roadside situations in the past, as this will show your problem-solving abilities and calm approach under pressure.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how you would reassure someone in a tough spot. Think about examples where you've provided excellent customer service and how you can bring that empathy to the role.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours to demonstrate your adaptability.
✨Research The AA
Familiarise yourself with The AA's values and mission. Understanding their commitment to 'Push for Better' will help you align your answers with what they’re looking for in a candidate, showing that you're not just interested in the job, but also in being part of their team.