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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive team dedicated to helping others on the road.
- Benefits: Competitive salary, 23 days leave, pension scheme, and discounts on products.
- Why this job: Make a real difference in people's journeys while enjoying diverse learning opportunities.
- Qualifications: Full Category C (HGV Class 2) licence required; support for gaining CE licence available.
- Other info: Flexible shifts with a rolling roster and excellent career progression.
The predicted salary is between 33862 - 41000 £ per year.
We are continually looking for skilled drivers to join The AA's recovery driver team; at the moment we do not currently have a vacancy in this specific area. If you are interested in pursuing a career with us, we encourage you to still apply via the link below and we will be in touch should a suitable opportunity arise in the future.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: ST5 7RX
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong. To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today
Recovery Driver - Stoke - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Stoke - Forecasted Volume
✨Tip Number 1
Don’t wait for a vacancy to pop up! If you’re keen on joining The AA as a Recovery Driver, hit that apply button on our website. We love proactive folks who take the initiative!
✨Tip Number 2
Get your driving skills sharp and stay updated with the latest tech. Being confident behind the wheel and adaptable with new tools will make you stand out when we have openings.
✨Tip Number 3
Show us your problem-solving skills! During interviews, share examples of how you’ve handled tricky situations on the road. We want to see that calm and collected approach in action.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability for shifts, including weekends and evenings. It shows you’re committed to being part of our team, no matter the hour.
We think you need these skills to ace Recovery Driver - Stoke - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications, like your HGV licence. We want to see how your skills can help us deliver exceptional service on the road!
Be Personable: As a Recovery Driver, you'll be dealing with customers in stressful situations. Let us know about your customer service experience and how you handle tough moments with empathy and calmness.
Flexibility is Key: Mention your willingness to work varied shifts, including evenings and weekends. We appreciate candidates who understand that breakdowns don’t stick to a schedule and are ready to step up when needed.
Apply Through Our Website: Even if there’s no current vacancy, we encourage you to apply via our website. This way, we can keep your details on file and reach out when a suitable opportunity arises. Don’t miss out!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with common roadside issues and how to resolve them. This will not only show your expertise but also your confidence in handling stressful situations.
✨Show Empathy
As a Recovery Driver, you'll be dealing with customers who might be stressed or anxious. Practice how you can reassure them and communicate effectively. Think about examples from your past experiences where you've provided excellent customer service.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours, as this is crucial for the role.
✨Dress the Part
Even if it's an online interview, dress professionally to make a good impression. It shows that you take the opportunity seriously and are ready to represent The AA with professionalism.
