Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help drivers in need and get them back on the road safely.
- Company: Join the UK's largest motoring organisation with a supportive team culture.
- Benefits: Flexible shifts, 23 days annual leave, and discounts on insurance and healthcare.
- Other info: Diverse learning opportunities and a commitment to inclusivity.
- Why this job: Be a superhero for drivers and make a real difference every day.
- Qualifications: NVQ2 in Vehicle Maintenance and Repair and a full driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Shifts: As a patrol you will work on average 40 hour week with a variety of shift pattern options available, you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Assist Mechanic, you'll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Confidence using and adapting to new technology. We'll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and bank holidays because breakdowns don't stick to a schedule.
Requirements
- NVQ2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full Category B driving licence with 6 points or less.
Benefits
- Each year, choose your standby hours preferences to suit your lifestyle and work‑life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme giving access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We're proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you're encouraged to be yourself, thrive in your role, and feel like you truly belong.
Roadside Assist Mechanic in Southend-on-Sea employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic in Southend-on-Sea
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! As a Roadside Assist Mechanic, you might face technical tests. Brush up on your skills and be ready to demonstrate your problem-solving abilities in real-time scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The AA and ready to go the extra mile for our members.
We think you need these skills to ace Roadside Assist Mechanic in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping our members and being part of the AA family. Share any relevant experiences that highlight your commitment to customer service and problem-solving.
Tailor Your CV: Make sure your CV is tailored to the Roadside Assist Mechanic position. Highlight your NVQ2 in Vehicle Maintenance and Repair, or any equivalent qualifications. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your technical knowledge!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be using it with our members. Avoid jargon unless it's relevant, and make sure your key skills and experiences are easy to spot.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ2 qualifications and any relevant experience. The interviewers will want to see that you can solve problems on the spot, so think of examples where you've successfully tackled roadside issues.
✨Show Your Customer Service Skills
As a Roadside Assist Mechanic, you'll be the friendly face of the AA. Prepare to share experiences where you've provided excellent customer service. Highlight your ability to communicate clearly and calmly, especially in stressful situations. Remember, you're not just fixing cars; you're helping people!
✨Flexibility is Key
Since the role involves varied shift patterns, be prepared to discuss your availability and willingness to work evenings, weekends, and bank holidays. Show that you understand the nature of the job and are ready to adapt to the demands of the role. This will demonstrate your commitment to being there for members whenever they need assistance.
✨Embrace Technology
The AA values curiosity and adaptability when it comes to new technology. Be ready to talk about any tech tools or systems you've used in previous roles. If you have experience with diagnostic equipment or mobile apps, make sure to mention it. Showing that you're comfortable with technology will set you apart from other candidates.