At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a strong reputation.
- Benefits: Earn up to £41,000, enjoy free breakdown cover, and receive excellent training.
- Why this job: Become a superhero for drivers, solving problems and making their day better.
- Qualifications: Full driving licence (C or CE), Driver CPC, and a passion for helping others.
- Other info: Flexible night shifts with great career progression opportunities.
The predicted salary is between 33862 - 41000 £ per year.
Company description: Push for Better. Join The AA.
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA. We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license.
Depot Postcode: WA7 3EZ. This is a night shift only position.
Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment.
Free breakdown cover from day one.
Equivalent of 23 days holidays (increases with service).
Up to 7% company pension contribution.
Join a famous brand that our customers love, with industry leading training.
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations. You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends.
Recovery Driver in Runcorn employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Runcorn
✨Tip Number 1
Get to know the company! Research The AA and understand their values. When you show up for an interview, drop in some knowledge about their mission and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Recovery Driver, you'll need to be calm and reassuring with customers. Role-play common scenarios with a friend or family member to get comfortable with how you’d handle different situations on the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips on the application process and what it’s really like to work at The AA. Plus, a referral can give you a leg up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest Recovery Driver roles there, so keep checking back for new opportunities!
We think you need these skills to ace Recovery Driver in Runcorn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining us at The AA.
Tailor Your Application: Make sure to tailor your application to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside out. Familiarise yourself with the technical skills required, like loading vehicles and using recovery equipment. Brush up on your knowledge of the AA's services and values, so you can show how you align with their mission to get customers back on the road safely.
✨Show Off Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA. Prepare to demonstrate your communication skills during the interview. Think of examples where you've reassured customers or solved problems under pressure. This will highlight your ability to remain calm and professional in all situations.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations on the job. Practice answering questions about dealing with difficult customers or unexpected breakdowns. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how you approach problem-solving.
✨Dress the Part
Even though this is a driving role, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. It reflects your professionalism and respect for the company. Plus, it sets a positive tone for the conversation!