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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical expertise.
- Company: Join The AA, a leading recovery service with a supportive team culture.
- Benefits: Competitive salary, 23 days leave, pension scheme, and discounts on various services.
- Why this job: Make a real difference in people's journeys while developing your skills in a dynamic environment.
- Qualifications: Full Category C (HGV Class 2) driving licence required; support for gaining CE licence available.
- Other info: Flexible shifts with opportunities for career progression and personal development.
The predicted salary is between 33862 - 41000 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.
Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: CV23 0AL
To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today
Recovery Driver - Rugby - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Rugby - Forecasted Volume
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about how you can showcase your technical skills and calm approach in real-life scenarios.
✨Tip Number 3
Network with current employees! If you know anyone working at The AA, reach out for insights about the role and company culture. They might share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re proactive and ready to take the first step towards joining The AA family.
We think you need these skills to ace Recovery Driver - Rugby - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications, like your HGV licence. We want to see how your skills can help us deliver exceptional service on the road!
Be Personable: As a Recovery Driver, you'll be dealing with customers in stressful situations. Let your personality shine through in your application! Share examples of how you've helped others or stayed calm under pressure.
Flexibility is Key: Mention your willingness to work varied shifts, including evenings and weekends. We appreciate candidates who understand that breakdowns don’t stick to a schedule and are ready to step up when needed.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery and roadside assistance. Be ready to discuss specific scenarios where you've successfully solved problems or helped customers in stressful situations.
✨Show Your Empathy
As a Recovery Driver, you'll need to reassure customers during tough times. Prepare examples of how you've demonstrated empathy and calmness in previous roles, especially when dealing with difficult situations.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any past experiences where you've successfully managed flexible work hours.
✨Embrace Technology
Familiarise yourself with the technology used in recovery operations, such as digital tachographs. Show your curiosity and readiness to learn about new tools that The AA provides, as this will demonstrate your commitment to the role.
