At a Glance
- Tasks: Help stranded drivers get back on the road safely and efficiently.
- Company: Join the AA, the UK's largest motoring organisation with a strong reputation.
- Benefits: Competitive salary, flexible hours, free breakdown cover, and generous holiday allowance.
- Why this job: Be a superhero for drivers, making a real difference in their day-to-day lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Enjoy industry-leading training and excellent career development opportunities.
The predicted salary is between 37152 - 60000 £ per year.
Company description: Push for better, join the AA. As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.
Base Salary: £37,152. The base salary is achieved on a working week on average of 40 hours. Top performers can earn upwards of OTE £60,000! Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
Bring your best self and we provide the rest, including:
- Van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service)
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job: More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends.
Roadside Rescue Mechanic - Telford - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - Telford - Forecasted Volume
✨Tip Number 1
Get to know the AA inside out! Watch their YouTube channel and understand their values. This will help you connect with the team during interviews and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your communication skills! As a Roadside Rescue Mechanic, you'll need to explain technical issues to customers clearly. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges head-on. Be ready to share these stories during your interview to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the AA team. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Rescue Mechanic - Telford - Forecasted Volume
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Roadside Rescue Mechanic and helping our members get back on the road safely.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially any technical skills or customer service roles. We love seeing how your background fits with what we do at the AA!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with our members!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The interviewers will want to see that you can diagnose and solve problems effectively, so think of examples from your past work where you've done just that.
✨Show Your Customer Service Skills
As a Roadside Rescue Mechanic, you'll be the friendly face of the AA. Prepare to share stories that highlight your communication skills and how you've delighted customers in the past. Think about times when you’ve had to explain complex issues in simple terms or gone the extra mile for someone in need.
✨Demonstrate Your Independence
This role requires a self-starter attitude, so be ready to talk about how you manage your time and work independently. Share examples of how you've successfully tackled challenges on your own, especially in tough weather conditions or under pressure. This will show that you're capable of handling the demands of the job.
✨Be Ready for Scenario Questions
Expect some scenario-based questions during your interview. They might ask how you'd handle a specific breakdown situation or what steps you'd take if a customer was unhappy. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure.