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- Tasks: As a Roadside Rescue Mechanic, you'll diagnose and fix vehicles on the go.
- Company: Join the AA, the UK's largest motoring organisation, dedicated to helping drivers.
- Benefits: Enjoy a competitive salary, flexible hours, and perks like free breakdown cover and a company pension.
- Why this job: Be a superhero for drivers, making a real impact while enjoying a supportive work culture.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Company description: Push for better, join the AA. As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.
Base Salary: £37,155 plus £1,125 location allowance. Top performers can earn upwards of OTE £60,000! Eligibility for Location allowance is based on your home postcode. Start and finish on your driveway, paid from the moment you get in your van to the moment you get home. Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work-life balance. Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment! Free breakdown cover from day one, 23 days holidays (increases with service) plus bank holidays, up to 7% company pension contribution, a famous brand that our customers love with industry-leading training, dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job: More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
Additional information: For more information on our full benefits package, including discounted home and motor insurance, take a look at our website. As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today.
Roadside Rescue Mechanic - Ashford/Kent - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - Ashford/Kent - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during the interview, showcasing how you can contribute to their goal of providing excellent roadside assistance.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. The role requires quick thinking and technical expertise, so demonstrating your experience in these areas will set you apart.
✨Tip Number 3
Showcase your communication skills by preparing to explain complex mechanical issues in simple terms. This is crucial for ensuring customers feel informed and safe, which is a key part of the role.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the job involves working evenings, weekends, and bank holidays, demonstrating your willingness to adapt will highlight your commitment to the role.
We think you need these skills to ace Roadside Rescue Mechanic - Ashford/Kent - Field Based
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Rescue Mechanic. Highlight your relevant experience and skills that align with the job description, such as diagnostics and problem-solving abilities.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences that are most relevant to the role. Emphasise your NVQ3 in Vehicle Maintenance and Repair, and any specific achievements that demonstrate your technical expertise.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the AA. Mention your ability to work independently and as part of a team, and how you can contribute to providing excellent customer service.
Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment. Think about examples from your past experiences that demonstrate your skills in diagnostics, communication, and problem-solving, as these will likely be key discussion points.
How to prepare for a job interview at The Automobile Association
✨Show Your Diagnostic Skills
As a Roadside Rescue Mechanic, your ability to diagnose issues is crucial. Be prepared to discuss specific examples of how you've successfully identified and resolved vehicle problems in the past. This will demonstrate your technical expertise and problem-solving skills.
✨Communicate Clearly
Since you'll be interacting with customers who may be stressed or confused, practice explaining technical concepts in simple terms. During the interview, showcase your communication skills by providing clear and concise answers, ensuring the interviewer understands your thought process.
✨Emphasise Your Independence and Teamwork
The role requires both independent work and collaboration. Share experiences where you thrived working alone, as well as times when you effectively collaborated with a team. This will highlight your versatility and adaptability in different situations.
✨Demonstrate Your Commitment to Customer Service
As the friendly face of the AA, customer service is key. Prepare to share stories that illustrate your dedication to helping customers, especially in challenging situations. This will show that you understand the importance of going the extra mile for members.
