At a Glance
- Tasks: Join our Roadside Assistant Mechanic programme and help customers on the go.
- Company: Be part of the AA, a trusted brand loved by customers.
- Benefits: Competitive salary, flexible hours, free breakdown cover, and 23 days holiday.
- Why this job: Make a real difference by solving problems and helping people in need.
- Qualifications: NVQ 2 in Vehicle Maintenance and a full driving licence required.
- Other info: Enjoy ongoing training and support while working independently and as part of a team.
The predicted salary is between 29000 - 44000 £ per year.
Start your journey today; join the AA. Join our Roadside Assistant Mechanic development programme and we will fine tune your expertise with ongoing support and training. If you have the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Base Salary: £29,350 plus £3,598 location allowance*
The base salary is achieved on a working week on average of 40 hours. Top performers can earn upwards of OTE £44,000. *Eligibility for Location allowance is based on your home postcode.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment. Free breakdown cover from day one. 23 days holidays (increases with service). Up to 7% company pension contribution. A famous brand that our customers love with industry leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job. Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you will ask the right questions, explain your fix and love ensuring your customer can get on with their day. You are ready for anything, you will be there for them, anytime, anywhere and in any weather.
What will I be doing? You will be:
- A communicator: You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others, whether that’s on the road or in a structured learning setting.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You will need:
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing) we will fund it for you.
- To be happy working shifts, which could include evenings, weekends.
Roadside Assist Mechanic employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic
✨Tip Number 1
Get to know the company! Before your interview, check out The AA's YouTube channel and social media. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your communication skills! As a Roadside Assist Mechanic, you'll need to explain fixes clearly to customers. Try role-playing with a friend or family member to get comfortable with sharing your knowledge.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges. Be ready to share these stories in your interview to demonstrate your expertise and self-starter attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The AA and ready to start your journey with us.
We think you need these skills to ace Roadside Assist Mechanic
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Roadside Assist Mechanic and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills, especially those related to vehicle maintenance and customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like you would with a customer on the roadside.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ 2 qualifications and any relevant experience. The interviewers will want to see that you can apply your skills practically, so think of examples where you've successfully solved problems in the past.
✨Show Off Your People Skills
As a Roadside Assist Mechanic, communication is key. Prepare to demonstrate how you can explain technical issues to customers in a way they understand. Think about times when you've had to reassure a customer or help them feel at ease during a stressful situation—these stories will showcase your ability to connect with people.
✨Be Ready for Anything
The job requires flexibility and adaptability, so be prepared to discuss how you handle unexpected challenges. Whether it’s working in bad weather or dealing with difficult customers, share examples that highlight your resilience and problem-solving skills. This will show that you’re ready for the demands of the role.
✨Demonstrate Your Commitment to Learning
Since this position is part of a development programme, express your eagerness to learn and grow. Talk about how you’ve taken initiative in the past to improve your skills or knowledge, whether through formal training or self-study. This will signal to the interviewers that you’re dedicated to becoming a fully-fledged Roadside Rescue Mechanic.