At a Glance
- Tasks: As a Recovery Driver, you'll assist members in need and ensure their safety on the road.
- Company: Join The AA, a trusted brand dedicated to helping drivers get back on track.
- Benefits: Enjoy competitive pay, unlimited overtime, 23 days holiday, and a supportive work environment.
- Why this job: Make a real impact by being the friendly face that helps customers feel safe and cared for.
- Qualifications: Must have a full driving category C license; CE license is a plus but not required.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 24900 - 36600 £ per year.
Company description Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get their day moving again. Take a look at all things Recovery here: Recovery Patrol – AA Careers (theaacareers.co.uk) Our commitments : Ready to keep the show on the road? Salary: Guaranteed minimum c. £32,940 for CE (HGV 1) license, £29,660 for C (HGV 2) license) Depot Postcode: M28 2LX To be eligible for this role you must live within 25 miles and 1 hours travel from the depot Shifts: 28 day rolling rota. Average shift length 9.75hrs with overtime available. Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Unlimited overtime available within driving hours regulations. Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer. You’ll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, you’ll travel with them to their destination. What will I be doing? You’ll be: A communicator: You’re a rescuer who thrives in all situations! You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day What do I need? A full driving category C driving licence (HGV 2) and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional information For more information about working for the AA take a look at our website, As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today
Recovery Driver - West Manchester - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - West Manchester - Field Based
✨Tip Number 1
Familiarize yourself with the AA's values and mission. Understanding what the company stands for will help you align your responses during the interview, showcasing that you're not just a fit for the role, but also for the company culture.
✨Tip Number 2
Prepare to discuss specific scenarios where you've demonstrated excellent customer service skills. As a Recovery Driver, you'll need to reassure and assist customers in stressful situations, so having examples ready will highlight your suitability for the role.
✨Tip Number 3
Brush up on your problem-solving skills. Think of times when you've had to think on your feet or adapt quickly to changing circumstances, as this is crucial for a Recovery Driver who may face unexpected challenges on the road.
✨Tip Number 4
Show your enthusiasm for the role by expressing your willingness to work flexible hours, including evenings and weekends. This demonstrates your commitment and readiness to meet the demands of the job.
We think you need these skills to ace Recovery Driver - West Manchester - Field Based
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Highlight your communication skills and problem-solving abilities in your application.
Tailor Your CV: Customize your CV to reflect relevant experience, especially any previous driving roles or customer service positions. Emphasize your ability to work independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your readiness to handle various roadside situations. Mention your driving qualifications and willingness to adapt to new technology.
Prepare for the Interview: Once your application is submitted, prepare for the online interview by thinking about scenarios where you've demonstrated your communication and problem-solving skills. Be ready to discuss your driving experience and how you handle stressful situations.
How to prepare for a job interview at The Automobile Association
✨Show Your Communication Skills
As a Recovery Driver, you'll need to be a great communicator. During the interview, demonstrate your ability to connect with people and reassure them in stressful situations. Share examples of how you've successfully communicated with customers or colleagues in the past.
✨Highlight Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've encountered challenges and how you resolved them. This will show that you're capable of thinking on your feet and providing solutions.
✨Emphasize Independence and Teamwork
You'll often work alone but also need to collaborate with others. Be ready to talk about your experiences working independently as well as in a team. Highlight how you balance both aspects effectively.
✨Familiarize Yourself with Technology
Since adapting to new technology is important for this role, mention any relevant tech skills you have. Discuss your comfort level with using digital tools, especially those related to driving and logistics, to show you're prepared for the job.