At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy flexible shifts, full uniform, free breakdown cover, and a generous holiday allowance.
- Why this job: Make a real impact as a superhero for drivers in need, with industry-leading training.
- Qualifications: Must have a full driving category C licence; CE licence is a plus but not essential.
- Other info: Diversity is valued here; we support your career growth with development programmes.
The predicted salary is between 32000 - 45000 £ per year.
Company description: Push for Better. Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £45,435 for CE, £39,785 for C license
Salary: Guaranteed minimum c. £38,187 for CE (HGV 1) license, £34,815 for C (HGV 2) license (this includes a location allowance)
Depot Postcode: UB7 7EZ
Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job: You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What do I need? To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert. A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology - training will be provided. To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information: As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today.
Recovery Driver - West Drayton - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - West Drayton - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service will help you align your responses during the interview, showcasing how you can embody their ethos as a Recovery Driver.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or equipment you’ve used in the past will demonstrate your competence and readiness for the role.
✨Tip Number 3
Prepare for questions about shift work and flexibility. Since the role requires working evenings, weekends, and bank holidays, be ready to explain your availability and willingness to adapt to the rolling rota.
✨Tip Number 4
Showcase your customer service skills. As a Recovery Driver, you'll be the face of the AA, so think of examples where you've gone above and beyond for customers in previous roles to highlight your dedication to service.
We think you need these skills to ace Recovery Driver - West Drayton - Field Based
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Recovery Driver position. Understand the key responsibilities and requirements, such as the need for a full driving category C licence and Driver CPC qualification.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous driving experience, technical skills, and customer service abilities that demonstrate you can be the friendly face of the AA.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention why you want to work for the AA and how your background makes you a suitable candidate for the Recovery Driver position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in this role.
How to prepare for a job interview at The Automobile Association
✨Know Your Driving Licences
Make sure you are familiar with the requirements for the driving licences needed for the role. Be prepared to discuss your experience with both C and CE licences, as well as your Driver CPC qualification.
✨Showcase Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Technical Knowledge
Brush up on your technical skills related to loading vehicles and roadside assistance. Be ready to explain how you would handle different scenarios that may arise while on the job.
✨Emphasise Flexibility and Adaptability
The role requires working various shifts, including evenings and weekends. Highlight your willingness to adapt to changing schedules and your comfort with using new technology.