At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a strong reputation.
- Benefits: Competitive salary, free breakdown cover, and generous holiday allowance.
- Other info: Access to development programmes and a diverse, inclusive workplace.
- Why this job: Make a real difference in people's lives while driving and solving problems.
- Qualifications: Full driving licence (C or CE) and a passion for helping others.
The predicted salary is between 30000 - 35000 £ per year.
Company description
Feel like your current jobs going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. 34,885 for CE (HGV 1) license, 31,405 for C (HGV 2) license
On Target Earnings: 41,000 for a CE licence, and 35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.
Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: M17 1AN
To be eligible for this role you must live within 25 miles or 1 hours travel from the depot.
As an HGV Recovery Driver, youll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, youll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether its transporting a vehicle to a garage or helping someone reach their destination, youll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always Push for Better.
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence great! If not, dont worry well support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology well provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns dont stick to a schedule.
Were always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, youll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
Were proud to be an inclusive employer and welcome people from all backgrounds. At The AA, youre encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, well invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today
Recovery Driver - Trafford Park - Forecasted Volume employer: The Automobile Association
The Automobile Association is an excellent employer, offering a dynamic work culture in Oldbury where innovation thrives. With a strong focus on employee growth, you will have the opportunity to collaborate with talented teams while enjoying generous benefits such as 25 days of annual leave and a pension scheme, making it a rewarding place to advance your career in data science.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Driver - Trafford Park - Forecasted Volume
✨Tip Number 1
Get to know the company! Research the AA and its values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Practice your communication skills. As a Recovery Driver, you'll need to be calm and reassuring with customers. Role-play scenarios with friends or family to get comfortable with different situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you've successfully tackled challenges. This will help you shine during interviews and demonstrate your ability to handle the unexpected.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the AA team!
We think you need these skills to ace Recovery Driver - Trafford Park - Forecasted Volume
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your experiences and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to fill out the form!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Understand the equipment you'll be using and be ready to discuss how you've handled similar situations in the past. This shows you're not just a driver, but a problem solver who can think on their feet.
✨Show Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA. Practice how you would reassure a customer in distress. Think about examples where you've provided excellent customer service, especially in challenging situations. This will highlight your ability to communicate effectively and keep calm under pressure.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work shifts, including weekends and holidays. The AA values flexibility, so share any experiences that demonstrate your adaptability and commitment to getting the job done, no matter the circumstances.
✨Research the Company
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service and safety will help you align your answers with what they’re looking for. It also shows genuine interest in the role and the company, which can set you apart from other candidates.
