At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy competitive pay, flexible shifts, and perks like free breakdown cover and discounts.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
- Why this job: Make a real impact by solving problems and supporting customers in need, all while developing your skills.
- Qualifications: Must have a full driving licence (C or CE) and a Driver CPC qualification.
The predicted salary is between 30000 - 35000 € per year.
Push for Better. Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.co.uk)
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
S alary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
Depot Postcode: SN2 2QB
- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?- A communicator: You\'re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.
Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
Recovery Driver - Swindon - Field Based employer: The Automobile Association
At the AA, we pride ourselves on being an exceptional employer, offering our Recovery Drivers a supportive work culture that values diversity and personal growth. With competitive salaries, comprehensive benefits including free breakdown cover from day one, and access to industry-leading training, we empower our employees to thrive both personally and professionally. Join us in Swindon, where you can make a real difference in people's lives while enjoying a fulfilling career with a trusted brand.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Driver - Swindon - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can embody their ethos as a Recovery Driver.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or tools you’ve used in the past can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples where you've successfully resolved issues under pressure, as this is crucial for a Recovery Driver.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Highlight any previous experience you have with shift work, as this will reassure the hiring team that you can adapt to their rolling rota.
We think you need these skills to ace Recovery Driver - Swindon - Field Based
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Recovery Driver role. Emphasise your driving qualifications, customer service skills, and any previous experience in roadside assistance or similar fields.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the AA. Mention specific examples of how you've successfully handled challenging situations or provided excellent customer service in the past.
Highlight Relevant Qualifications:Clearly list your driving licences (C and CE), Driver CPC qualification, and digital tachograph card in your application. This will demonstrate your eligibility for the position right from the start.
Showcase Problem-Solving Skills:In your application, provide examples of times when you've effectively solved problems or dealt with difficult situations. This is crucial for a role that requires quick thinking and adaptability on the road.
How to prepare for a job interview at The Automobile Association
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your customer service experience during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism under pressure.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving skills. Prepare to discuss specific instances where you've successfully resolved issues on the job. This will show your potential employer that you're capable of handling the unexpected.
✨Familiarise Yourself with the Role Requirements
Understand the specifics of the Recovery Driver position, including the need for a C or CE licence and a Driver CPC qualification. Be ready to discuss your qualifications and any relevant training you've completed, as this will demonstrate your preparedness for the role.
✨Emphasise Flexibility and Teamwork
This job involves working shifts and being part of a team. Highlight your willingness to work flexible hours and your ability to collaborate effectively with others. Share experiences where you've worked independently and as part of a team to achieve common goals.
