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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organization known for its commitment to customer service.
- Benefits: Enjoy competitive pay, free breakdown cover, and a range of employee discounts.
- Why this job: Make a real impact by solving problems and supporting customers in need.
- Qualifications: Must have a full driving category C license; CE license is a plus but not required.
- Other info: Access development programs to grow your career and be part of an inclusive culture.
The predicted salary is between 37147 - 44200 £ per year.
Company description
Push for Better. Join The AA.
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As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
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Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
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Take a look at Recovery Driver roles we have here: Search & Apply – AA Careers (theaacareers.co.uk)
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On Target Earnings: £44,200 for CE, £38,700 for C license
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Salary: Guaranteed minimum c. £ 37,147 for CE (HGV 1) license, £33,867 for C (HGV 2) license
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*This includes a location allowance *
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Depot Postcode: RM15 4YD
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- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
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- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
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This is the job
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
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- A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues
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What do I need?
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- To be eligible for this role you must live within 25 miles and 1 hours travel from the depot – postcode included in advert
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card
- To be comfortable adapting to new technology- training will be provided
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays
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Additional information
Additional information
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As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us.
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Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
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Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
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You’ll also have access to a range of benefits such as:
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- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
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You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
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As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
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Ready for anything? Apply Today
Recovery Driver - Purfleet - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Purfleet - Field Based
✨Tip Number 1
Make sure you know the area around the depot (RM15 4YD) well. Familiarity with local routes and traffic patterns can help you respond quickly and efficiently to customer calls, which is crucial for a Recovery Driver.
✨Tip Number 2
Brush up on your customer service skills! As the friendly face of the AA, being able to communicate effectively and reassure customers in stressful situations will set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience you have with problem-solving or technical skills related to vehicle recovery. Being able to demonstrate your ability to think on your feet and handle various situations will be a big plus.
✨Tip Number 4
Be prepared to discuss your flexibility with shifts during the interview. The role requires working evenings, nights, weekends, and bank holidays, so showing that you're adaptable will make you a strong candidate.
We think you need these skills to ace Recovery Driver - Purfleet - Field Based
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Recovery Driver position. Highlight key responsibilities and required skills, such as being a great communicator and problem solver.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the role. Emphasize your driving qualifications, customer service experience, and ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for the AA and how your background makes you a perfect fit for the Recovery Driver position.
Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment. Think about examples from your past experiences that demonstrate your problem-solving skills and ability to handle challenging situations.
How to prepare for a job interview at The Automobile Association
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your experience in customer service during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've successfully resolved issues on the job. This will showcase your ability to think on your feet and adapt to various challenges.
✨Emphasize Your Independence and Teamwork
You'll need to work independently as well as part of a team. Be ready to talk about how you balance these two aspects in your previous roles. Mention any experiences where you collaborated with others while also taking initiative.
✨Familiarize Yourself with Technology
Since the job involves adapting to new technology, it’s important to express your comfort level with tech tools. Discuss any relevant experience you have with digital drivers/tachograph cards or other technology used in driving and recovery.
