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- Tasks: As a Recovery Driver, you'll assist members on the roadside and ensure their safety.
- Company: Join The AA, a trusted brand dedicated to helping drivers in need.
- Benefits: Enjoy unlimited overtime, 23 days holiday, and a strong pension contribution.
- Why this job: Be the friendly face that helps customers feel safe while solving their problems.
- Qualifications: Must have a full driving category C license; CE license is a plus.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Company description Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get their day moving again. Take a look at all things Recovery here: Recovery Patrol – AA Careers (theaacareers.co.uk) Our commitments : Ready to keep the show on the road? Salary: £ 36,000 Average Earnings (Guaranteed minimum c. £37,147 for CE (HGV 1) license, £33,867 for C (HGV 2) license) Depot Postcode: EN1 1ST To be eligible for this role you must live within 25 miles and 1 hours travel from the depot Shifts: 28 day rolling rota. Average shift length 9.75hrs with overtime available. Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Unlimited overtime available within driving hours regulations. Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer. You’ll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, you’ll travel with them to their destination. What will I be doing? A communicator: You’re a rescuer who thrives in all situations! You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day What do I need? A full driving category C driving licence (HGV 2) and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional information For more information about working for the AA take a look at our website, As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today
Recovery Driver - Enfield - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Enfield - Field Based
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. As a Recovery Driver, you'll be the friendly face for customers in distress, so showcasing your ability to communicate effectively and reassure them is crucial.
✨Tip Number 2
Familiarize yourself with the common issues that drivers face on the road. Being knowledgeable about vehicle recovery and problem-solving will demonstrate your expertise and readiness to tackle challenges head-on.
✨Tip Number 3
Since this role involves working independently as well as part of a team, prepare examples from your past experiences that showcase your ability to thrive in both situations. This will help you stand out as a versatile candidate.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts, including evenings and weekends. Showing that you're adaptable and willing to work varied hours will align with the company's needs and demonstrate your commitment.
We think you need these skills to ace Recovery Driver - Enfield - Field Based
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Recovery Driver position. Highlight your relevant experience and skills that align with what The AA is looking for.
Tailor Your CV: Customize your CV to emphasize your driving experience, customer service skills, and problem-solving abilities. Make sure to include any relevant qualifications such as your HGV licenses and Driver CPC certification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work independently as well as part of a team. Mention specific examples of how you've successfully handled challenging situations in the past.
Prepare for the Online Interview: Once your application is submitted, prepare for the online interview assessment by practicing common interview questions related to customer service and problem-solving. Be ready to discuss your driving experience and how you handle various roadside scenarios.
How to prepare for a job interview at The Automobile Association
✨Show Your Communication Skills
As a Recovery Driver, you'll need to be a great communicator. During the interview, demonstrate your ability to connect with people and reassure them in stressful situations. Share examples of how you've successfully handled customer interactions in the past.
✨Highlight Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've resolved issues on the job, especially in challenging conditions. This will show that you're ready to tackle any situation that comes your way.
✨Emphasize Independence and Teamwork
You'll often work alone but also need to collaborate with your team. Be ready to talk about your experiences working independently as well as part of a team. This balance is crucial for the role, so highlight your adaptability.
✨Familiarize Yourself with Technology
Since the job involves adapting to new technology, make sure to mention any relevant tech skills you have. Discuss your comfort level with digital drivers/tachograph cards and any other tech tools you've used in previous roles.
