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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a commitment to better service.
- Benefits: Earn up to ÂŁ41,000, enjoy free breakdown cover, and access great discounts.
- Why this job: Become a superhero for drivers, solving problems and making a real difference.
- Qualifications: Full driving licence (C or CE), Driver CPC, and a passion for helping others.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 30000 - 35000 ÂŁ per year.
Company description
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. ÂŁ33,862 for CE (HGV 1) license, ÂŁ30,490 for C (HGV 2) license
On Target Earnings: ÂŁ41,000 for a CE licence, and ÂŁ35,000 for a C licence
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.
Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: DY4 7BS
To be eligible for this role you must live within 25 miles or 1 hours travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today
Recovery Driver - Birmingham - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Birmingham - Forecasted Volume
✨Tip Number 1
Get to know the company! Research the AA and understand their values. When you show up for your interview, drop in some knowledge about their mission to 'Push for Better' – it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Recovery Driver, you'll be the friendly face of the AA. Think of scenarios where you might need to reassure a customer and practice how you'd handle those situations.
✨Tip Number 3
Be ready to talk about your problem-solving skills. They want someone who can think on their feet, so come prepared with examples of how you've tackled challenges in the past, especially in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to adapt to new technology, which is key for this role.
We think you need these skills to ace Recovery Driver - Birmingham - Forecasted Volume
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your love for driving.
Tailor Your Application: Make sure to tailor your application to the Recovery Driver role. Highlight your relevant experience, especially any customer service skills or technical know-how that will help you stand out as a superhero on the road!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your answers are easy to read and directly address what we’re looking for in a candidate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with the AA. We can’t wait to hear from you!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you’re familiar with the role of a Recovery Driver. Brush up on your technical skills, especially loading vehicles and problem-solving on the road. The more you know, the more confident you'll feel during the interview!
✨Show Your People Skills
As a Recovery Driver, you'll be the calming presence for customers in stressful situations. Prepare examples of how you've communicated effectively or reassured someone in a tough spot. This will show that you can handle the pressure and keep customers happy.
✨Be Ready for Shift Talk
Since the job involves working various shifts, be prepared to discuss your flexibility and willingness to work evenings, weekends, and holidays. Highlight any previous experience with shift work to demonstrate your adaptability.
✨Embrace Technology
The role requires comfort with new technology, so be ready to talk about any tech you've used in past jobs. If you’ve had experience with digital drivers/tachograph cards, mention it! Showing you're tech-savvy will give you an edge.
