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- Tasks: Conduct vehicle inspections and repairs at client locations with a focus on quality.
- Company: Join The AA, a trusted name in vehicle services, known for innovation and customer care.
- Benefits: Enjoy a company van, free breakdown cover, flexible hours, and generous holiday allowance.
- Other info: Experience with electric vehicles is a plus but not required; we provide all necessary training.
- Why this job: Be part of a dynamic team that values professionalism and offers training in cutting-edge tech.
- Qualifications: Must have City & Guilds Level 2 or NVQ Level 2 in Mechanics and a full UK driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Company description
We’re looking for a skilled and customer-focused Recall Technician to carry out vehicle inspections, repairs, and servicing directly at client locations. You’ll be part of a growing recall operation, delivering high-quality work, clear reporting, and a best-in-class experience.
What will I be doing?
- Complete safe, effective repairs & checks at customer sites
- Represent The AA with professionalism, accuracy, and care
- Stay current with repair and diagnostic tech (training provided)
- Keep records sharp and your AA van in tip-top shape
What do I need?
- City & Guilds Level 2 or NVQ Level 2 in Mechanics
- Full UK driving licence (max 6 points)
- Excellent customer service skills
- EV experience? Even better, but not essential
Perks You’ll Love:
- Company van plus full kit, uniform & boots
- Free AA breakdown cover from day one
- 23 days holiday (rising with service) plus bank holidays
- Up to 7% employer pension contribution
- Flexible standby hours to suit your lifestyle
- 24/7 GP and Employee Assistance Programme
Apply today and join a team that’s built on trust, tradition—and bold innovation.
Recall Technician - North East London - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recall Technician - North East London - Field Based
✨Tip Number 1
Familiarise yourself with the latest vehicle inspection and repair technologies. Since the role involves staying current with repair and diagnostic tech, showing that you have a proactive approach to learning can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. As you'll be representing The AA, demonstrating your ability to communicate effectively and professionally with clients is crucial.
✨Tip Number 3
If you have experience with electric vehicles (EVs), make sure to mention it! Even though it's not essential, having this knowledge can give you an edge over other candidates.
✨Tip Number 4
Prepare to discuss how you maintain high standards in your work. Being able to provide examples of how you've kept records sharp and ensured your tools or vehicle are in top condition will demonstrate your commitment to quality.
We think you need these skills to ace Recall Technician - North East London - Field Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle inspections, repairs, and customer service. Emphasise any qualifications like City & Guilds Level 2 or NVQ Level 2 in Mechanics.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your customer service skills and any experience with EVs, even if it's not extensive.
Highlight Relevant Skills: In your application, clearly outline your technical skills and any training you've received related to vehicle repairs and diagnostics. This will show that you're prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Automobile Association
✨Showcase Your Technical Skills
Make sure to highlight your City & Guilds Level 2 or NVQ Level 2 in Mechanics during the interview. Be prepared to discuss specific repairs or inspections you've conducted in the past, as this will demonstrate your technical competence and readiness for the role.
✨Emphasise Customer Service Experience
Since the role requires excellent customer service skills, think of examples where you've gone above and beyond for a customer. This could be a time you resolved an issue or received positive feedback. Showing that you can represent the company with professionalism is key.
✨Stay Updated on EV Technology
Even though EV experience isn't essential, having some knowledge about electric vehicles can set you apart from other candidates. Research current trends and technologies in the EV sector, and be ready to discuss how you would approach repairs or servicing for these vehicles.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the training provided for new technologies or how the team collaborates on recall operations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.