At a Glance
- Tasks: Help drivers in need and solve roadside problems with your technical skills.
- Company: Join The AA, the UK's largest motoring organisation, and be a superhero for drivers.
- Benefits: Competitive salary, flexible shifts, annual leave, and discounts on various services.
- Other info: Inclusive workplace with diverse learning opportunities and a supportive team.
- Why this job: Make a real difference by getting people back on the road safely and confidently.
- Qualifications: NVQ3 in Vehicle Maintenance, full driving licence, and tech-savvy.
The predicted salary is between 41976 - 60000 £ per year.
Feel like your current job's going nowhere fast? Shift gears with The AA.
Salary: 41,976 (inc. location allowance)
Total OTE: Up to 60,000 based on top performers
Shifts: As a patrol, you will work an average 40-hour week with a variety of shift pattern options available. You have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Rescue Mechanic, you'll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly, you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway, paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology; we'll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don't stick to a schedule.
What's in it for me?
We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
Plus, so much more! We're proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you're encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we'll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today.
Roadside Patrol - Forecasted Volume in Reading employer: The Automobile Association
At The AA, we pride ourselves on being an exceptional employer, offering a supportive work culture that values flexibility and employee well-being. As a Roadside Patrol, you'll enjoy competitive pay, diverse learning opportunities, and a range of benefits including generous annual leave and discounts on various services. Join us in making a difference for our members while thriving in a role that truly values your contributions and individuality.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol - Forecasted Volume in Reading
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to roadside assistance and customer service. Think about how you can showcase your technical skills and problem-solving abilities in real-life scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining The AA family.
We think you need these skills to ace Roadside Patrol - Forecasted Volume in Reading
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of The AA and helping our members. Share why this job matters to you and how you can make a difference.
Tailor Your CV:Make sure your CV is tailored to the Roadside Patrol position. Highlight your NVQ3 in Vehicle Maintenance and Repair, and any relevant experience. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be using those skills on the job! Avoid jargon and make it easy for us to see why you’re the right fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The AA and what we stand for.
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The interviewers will want to see that you can apply your skills in real-world scenarios, so think of examples where you've solved problems on the spot.
✨Show Your Flexibility
Since the role involves working varied shift patterns, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed flexible work schedules or dealt with unexpected changes. This shows you're ready for anything, just like the job requires!
✨Communicate Clearly
As a friendly face of The AA, communication is key. Practice explaining complex technical issues in simple terms. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your answers. This will show that you can provide a positive customer experience even in stressful situations.
✨Embrace the Company Culture
Familiarise yourself with The AA's values and culture. They pride themselves on inclusivity and support, so be ready to share how you align with these values. Think about times when you've contributed to a team environment or supported colleagues, as this will resonate well with the interviewers.
