At a Glance
- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive employer with a focus on employee growth.
- Benefits: Competitive salary, generous leave, pension scheme, and discounts on various products.
- Why this job: Make a real difference in people's journeys while enjoying a dynamic work environment.
- Qualifications: Full Category C (HGV Class 2) driving licence required; support for gaining CE licence available.
- Other info: Flexible shifts with opportunities for career progression and diverse learning experiences.
The predicted salary is between 37460 - 44720 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license (this includes a location allowance).
On Target Earnings: £44,720 for CE, £39,065 for C license.
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.
Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.
Depot Postcode: RG2 0QA. To be eligible for this role you must live within 25 miles or 1 hour's travel from the depot.
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”
What do I need?
- A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
- A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
- Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Additional information: We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
Plus, so much more! We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong. To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening. Ready for anything? Apply Today.
Recovery Driver - Reading - Forecasted Volume employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Reading - Forecasted Volume
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The AA. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Recovery Driver role. Think about how your skills and experiences align with what The AA is looking for. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your problem-solving skills! As a Recovery Driver, you'll need to think on your feet. Prepare examples of times you've successfully handled tricky situations or resolved issues quickly. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Recovery Driver - Reading - Forecasted Volume
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant licences you hold. We want to see that you’re not just a driver, but someone who understands the ins and outs of HGV operations.
Emphasise Customer Service: As a Recovery Driver, you'll be the calm in the storm for our customers. Share examples of how you've provided exceptional service in stressful situations. We love to see empathy and resilience in action!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. It helps us understand you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and user-friendly!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Be ready to discuss how you would handle various roadside situations, as this role requires quick thinking and problem-solving.
✨Show Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Practice how you can reassure them and demonstrate your calm approach. Think of examples from past experiences where you've helped someone in a tough spot.
✨Flexibility is Key
Be prepared to talk about your availability and willingness to work varied shifts, including weekends and holidays. Highlight any previous experience you have with flexible working hours to show you're adaptable.
✨Research The AA
Familiarise yourself with The AA's values and mission. Understanding their commitment to exceptional service will help you align your answers with what they’re looking for in a candidate. It shows you're genuinely interested in the company!