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- Tasks: Help stranded drivers get back on the road safely with your mechanical skills.
- Company: Join the AA, the UK's largest motoring organisation with a supportive culture.
- Benefits: Competitive salary, flexible hours, free breakdown cover, and 23 days holiday.
- Why this job: Be a superhero for drivers, making a real difference in their day-to-day lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Enjoy excellent training and career development opportunities in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Company description: Push for better, join the AA. As our Roadside Rescue Mechanic, you'll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we'll go the extra mile for you, with training, support and opportunities for development.
Base Salary: £37,152 plus £3,598 location allowance*
The base salary is achieved on a working week on average of 40 hours. Top performers can earn upwards of OTE £60,000. *Eligibility for Location allowance is based on your home postcode.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment. Free breakdown cover from day one. 23 days holidays (increases with service). Up to 7% company pension contribution. A famous brand that our customers love with industry leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job. More importantly, you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing? You'll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers. You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that's fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You'll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends.
Roadside Rescue Mechanic in Oxford employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic in Oxford
✨Tip Number 1
Get to know the AA inside out! Watch our YouTube channel to understand our values and what we stand for. This will help you connect with the interviewers and show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Roadside Rescue Mechanic, you'll need to explain technical issues to customers in a way they can understand. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully fixed a vehicle or helped a customer in a tough spot. Be ready to share these stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the AA family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Rescue Mechanic in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Roadside Rescue Mechanic and helping our members get back on the road safely.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially any technical skills or customer service roles that show you can be the friendly face our members need.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate clarity as much as we appreciate a good mechanic!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Automobile Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The interviewers will want to see that you can diagnose and solve problems effectively.
✨Show Your Customer Service Skills
As a Roadside Rescue Mechanic, you'll be the friendly face of the AA. Prepare examples of how you've communicated with customers in the past, especially in stressful situations. Highlight your ability to explain complex issues in simple terms to ensure customer understanding.
✨Demonstrate Your Independence
This role requires a self-starter attitude. Be prepared to talk about times when you've worked independently or as part of a team. Share specific examples of how you've managed your time and resources effectively while on the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside scenarios. Think about how you would handle various situations, from technical breakdowns to customer interactions. This will show your problem-solving skills and readiness to tackle challenges head-on.
