At a Glance
- Tasks: Engage with customers, understand their needs, and recommend the best solutions.
- Company: Join The AA, one of the UK's most trusted brands.
- Benefits: Competitive salary, free breakdown membership, discounts, and 25 days annual leave.
- Other info: Receive industry-leading training and ongoing coaching in a supportive team.
- Why this job: Build a rewarding career while making a real difference for customers.
- Qualifications: Motivated, social, proactive, and resilient individuals are encouraged to apply.
The predicted salary is between 26116 - 32000 £ per year.
Location: Oldbury
Salary: £26,750.04
Contract: Full time permanent
Site based
Hours: 40 hours per week, rotational shifts between Monday and Sunday between 07:00 and 21:00
Are you motivated by targets, driven by success and passionate about helping customers? At The AA, every conversation is an opportunity to make a difference. As a Sales Advisor, you'll speak with customers, understand their needs and recommend the right products and solutions to give them complete peace of mind. This is more than just a sales role; it's an opportunity to build a rewarding career with one of the UK's most recognised and trusted brands. You'll receive industry-leading training, ongoing coaching and the chance to earn through our performance incentive scheme while developing your sales skills in a supportive, high-performing team.
Here's what we offer you:
- Free AA breakdown membership from day 1
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you great discounts on healthcare, shopping, tech vouchers, holidays, and more
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- 25 days annual leave, with the ability to buy holiday
- Access to employee inclusivity awareness networks
- Worksave pension scheme with up to 7% employer contribution
- Plus, so much more!
What will the role involve?
- Supporting our customers via telephone through their breakdown journey, understanding their situation and identifying their needs for the right solution
- Achieve and exceed individual and team sales targets through inbound and outbound customer conversations
- Engaging with customers and building confidence to deliver outstanding customer outcomes on every call
- Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries
- Pushing for better by using resources, tools and systems available to offer the best customer outcome
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service
We're looking for someone to become:
- A motivator - you'll be motivated to meet goals and remain determined to achieve
- A socialiser - you'll adapt your behaviour to develop effective relationships and be energised by social interaction
- A self-starter - you'll be proactive taking pride and ownership in your work
- A composed operator - you'll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
Apply now to unleash your potential!
Sales Advisor - Forecasted Volume in Oldbury employer: The Automobile Association
The Automobile Association is an excellent employer, offering a dynamic work culture in Oldbury where innovation thrives. With a strong focus on employee growth, you will have the opportunity to collaborate with talented teams while enjoying generous benefits such as 25 days of annual leave and a pension scheme, making it a rewarding place to advance your career in data science.
Contact Details:
The Automobile Association Recruitment Team
