At a Glance
- Tasks: Provide high-quality admin support to our Chief Product Officer and Leadership Team.
- Company: Join The AA, the UK's leading motoring organisation with a rich history.
- Benefits: Enjoy 25 days leave, annual bonus, and discounts on insurance and healthcare.
- Other info: Hybrid working model with a supportive and inclusive company culture.
- Why this job: Be part of an exciting journey in a dynamic environment with growth opportunities.
- Qualifications: Strong organisational skills and proactive problem-solving abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Oldbury (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus
Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Personal Assistant means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
This is the job: We are looking for an organised, proactive and confident Personal Assistant to provide high quality administrative and operational support to our Chief Product Officer and Leadership Team. This is a great opportunity for someone who enjoys bringing structure, pace and calm to a busy environment. You do not need to have followed a traditional EA or PA career path. What matters most is your ability to stay organised, communicate clearly, anticipate what is needed and solve problems before they become blockers.
You will play an important role in helping the team operate effectively, from managing diaries and meetings to supporting governance forums, tracking actions and coordinating key activities across the function. You may already have experience in an administrative, coordinator, team support, office support, customer operations or similar role, or you may be looking to take your first step into a PA or EA style position. Either way, you will be someone who enjoys keeping things moving, building trusted relationships and making a positive impact behind the scenes. An interest in digital or technology would be helpful, but it is not essential.
What will I be doing?
- Managing busy diaries, meetings, travel, events, expenses and day to day team coordination.
- Supporting governance forums, including scheduling, meeting packs, minutes and action tracking.
- Handling correspondence, internal requests and external queries in a clear and professional way.
- Supporting operational processes such as purchase orders, Statements of Work, MyHR activities and reporting.
- Helping with team projects and activities, including coordination, research, presentations and communications.
- Proactively identifying where support is needed and helping the leadership team stay organised and on track.
What do I need?
- Strong organisation and planning skills, with the ability to manage multiple priorities at the same time.
- A proactive approach to problem solving, with the confidence to anticipate needs and remove blockers.
- Clear written and verbal communication skills, with the ability to work with people at different levels.
- Resilience and confidence to manage conflicting deadlines, including pushing back constructively when needed.
- Good attention to detail, sound judgement and the ability to handle confidential information discreetly.
- Comfortable using Microsoft Office tools and willing to learn new systems and processes.
Additional information: Were always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, youll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more! Were an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Personal Assistant - NonVolume in Oldbury employer: The Automobile Association
The AA is an exceptional employer, offering a dynamic work environment in Oldbury with hybrid working options that promote work-life balance. Employees benefit from a comprehensive package including an annual bonus, generous leave, and diverse learning opportunities, all while being part of a forward-thinking organisation that values inclusivity and personal growth. Join us to make a meaningful impact in a supportive culture that encourages innovation and collaboration.
Contact Details:
The Automobile Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Assistant - NonVolume in Oldbury
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Personal Assistant - NonVolume in Oldbury
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Automobile Association. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Automobile Association and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Automobile Association. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Automobile Association's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Automobile Association
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Automobile Association.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at The Automobile Association will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Automobile Association and how you would contribute to adapting HR strategies.
