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- Tasks: Drive smarter operations and improve service delivery using data insights.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days annual leave, competitive salary, and hybrid working.
- Why this job: Make a real impact by turning data into actionable strategies.
- Qualifications: Experience in Automotive Engineering and strong analytical skills required.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Oldbury – Hybrid - Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team.
Join us as an Operational Performance Manager and become the driving force behind smarter, more efficient operations within Dedicated Services. You’ll be the vital link between teams, using data and insight to shape strategies that improve service delivery and resource allocation.
Your mission? To turn numbers into action. You’ll analyse trends, apply AI and BI solutions, and provide clear, commercially sound recommendations that make a real impact. This is a role where your ideas will influence decisions at senior levels.
Innovation is at the heart of what we do. You’ll explore future opportunities, measure the impact of change, and ensure every recommendation adds tangible value. Strong relationships and clear communication will be key to your success.
We’re looking for someone highly analytical, calm under pressure, and confident working with large datasets across multiple platforms. If you love turning complexity into clarity and driving continuous improvement, this is the role for you.
What will I be doing?
- Spotting new innovations and turning them into opportunities for outstanding customer outcomes.
- Using AI and BI tools to make smart, data-driven recommendations for change.
- Evaluating decisions and sharing clear, actionable insights with stakeholders.
- Communicating confidently across large groups and building strong relationships at every level.
- Becoming the go-to expert for solution design within Dedicated Services.
- Bringing complex data together into a single, easy-to-understand format.
- Creating and delivering management information (MI) reports on time and with impact.
- Developing modelling tools that support informed decision-making.
- Working closely with business partners to optimise labour and resources.
- Playing an active role in shaping and implementing future state designs.
What do I need?
- Proven experience in Automotive Mechanical Engineering – this is essential.
- Strong knowledge of Microsoft applications, including Excel and PowerPoint.
- Ability to create and deliver impactful presentations with confidence.
- Data-driven mindset with experience in developing data-led solutions.
- Experience working in fast-paced, high-volume operational environments, ideally Just-In-Time (JIT).
- Contribution to systemic modelling tools and decision-making frameworks.
- Project management experience – PRINCE2 or similar qualifications are desirable.
- Experience supporting organisational change and transformation initiatives.
- Ability to collaborate with stakeholders and communicate complex information clearly.
- Skilled in consolidating data from multiple sources into clear, unified formats.
As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus...
Operational Performance Manager in Oldbury employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to current employees at the AA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us how your skills in data analysis and operational performance can directly contribute to their mission of keeping Britain moving.
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex data clearly, so grab a friend and run through your ideas. The more confident you are, the better you’ll connect with the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the AA team.
We think you need these skills to ace Operational Performance Manager in Oldbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Performance Manager role. Highlight your experience in Automotive Mechanical Engineering and any relevant data-driven projects you've worked on. We want to see how your skills align with our mission!
Showcase Your Analytical Skills: Since this role is all about turning numbers into action, don’t forget to include examples of how you've used data to drive decisions in past roles. We love seeing candidates who can demonstrate their analytical prowess and how it led to tangible improvements.
Communicate Clearly: Your ability to communicate complex information clearly is key! Use straightforward language in your application and provide clear examples of how you've built strong relationships with stakeholders. We appreciate clarity and confidence in communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The AA!
How to prepare for a job interview at The Automobile Association
✨Know Your Numbers
As an Operational Performance Manager, you'll be dealing with data all the time. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in the past. Prepare specific examples where your insights led to tangible improvements.
✨Master the Art of Communication
Strong communication is key in this role. Practice explaining complex data in simple terms. You might even want to prepare a mini-presentation to showcase your ability to convey information clearly and confidently, especially when discussing your previous projects.
✨Showcase Your Innovation Mindset
The AA values innovation, so come prepared with ideas! Think about trends in the automotive industry or operational efficiencies you've identified. Be ready to discuss how you can turn these insights into actionable strategies that align with the company's mission.
✨Familiarise Yourself with AI and BI Tools
Since you'll be using AI and BI solutions, make sure you're comfortable discussing these tools. If you've worked with specific software, mention it! Highlight any experience you have in developing data-led solutions and how they impacted your previous roles.
